Can you use an audio interface with Camtasia?

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  • Updated 2 months ago
I'm testing out the Camtasia trial, and I can't seem to capture audio from my music program. I'm using a Steinberg UR44 audio interface. I can see the Line Ins (mic inputs) as the audio option, and I have it set to record system sounds. However, Camtasia doesn't capture audio from the music program, which would be coming out of the Line Outs on the interface. The interface is the only sound card activated in Windows 10.
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PoliticalBonobo

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Posted 2 years ago

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erik.groenhaug

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There will often be a disabled audio interface you have to use to get at output from another application. "stereo bus" "mix output" or whatever, depending on audiomodule and drivers. Would have been useful if camtasia was able to read the complete list of ports, showing also disabled ones - but as disabled.
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PoliticalBonobo

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The only playback/recording device I have enabled is the audio interface I'm using. I have the computer onboard sound disabled. I'm guessing it's up to Camtasia to determine what Lines it'll detect and select?

Are you able to capture output sound from an interface during a Camtasia recording?
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scott.towns

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Did you have any joy with this? I'm in exactly the same boat as you...
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PoliticalBonobo

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No joy whatsoever :).
I sent TechSmith a support email, and they admitted Camtasia doesn't work too well with interfaces. Their suggestion was to disable the interface and use the Windows driver. That would work, but if you're playing back any sizeable DAW project, it's going to have dropouts unless you've got a high sample size (then you'll have latency). I don't like that option since I'd like to record my tutorial through my interface.

Pretty unfortunate. I loved the Camtasia trial but will have to pass on the purchase :(
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daviqh

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FYI, I just got this working for myself with a Behringer interface.  The trick is that you need to disable OUTPUT via your interface and use the computer's headphone jack - less than ideal, but it works and gets the record via your preamp.
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fer2009

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Yes me too passing!!!  is not able to detect audio interfaces I/O ́s , that's a funny one
(Edited)
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sam

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Here's another possible solution...for Windows OS7 and likely OS10. Obviously you want to use a Line-In audio feed rather than a headphone/speaker feed as the recording channel into Camtasia. When you access your Sound Device, e.g. your external recording/audio interface device, or a separate internal audio card, or the internal sound card embedded in your mother board, (via Start>Control Panel>Sound), the tabs at the top of that menu will show "Playback" and "Recording." You obviously have to select the particular audio interface device or card you are using as the "Recording input," but strangely enough, you also have to make sure that same device is selected as the Playback device. That is very strange, but that's the way it's set up. Normally, as long as the correct Input Device is selected, one would think that Camtasia would use that as its source recording channel and you should be able to monitor (listen) via another Playback selection. For example, you should be able to input from your external digital audio device or internal audio card, and then monitor from the speaker outputs on the sound card built into your mother board, or on another Playback device/card. But I've found that unless the Playback device (i.e. speakers on your computer or interface device/card on your computer) is ALSO selected as the Playback device, you won't be able to get input into Camtasia to actually record the audio from the screen you are watching. When you enter the "Record The Screen" command from Camtasia, the submenu that appears with all the monitor (screen size, recording volume, etc.) will not show any recording volume (little green moving bar) under the Audio button until the Control Panel/Sound settings on your OS are set up as described above. And that assumes you also have Camtasia's Tools>Options> (Settings) submenus correctly configured.

Still using Camtasia 6 and works great.
(Edited)
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fer2009

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The problem is, in my case i have a feed from a soft sync device to sync my external synths hardware in time with my DAW, in concrete Sync Gen II Pro from Innerclock Systems, this outputs from the interface are muted cause we don't want to ear the audio pulses (its a buzz) the device emit to convert to midi in Sync Gen as to get sync, but Camtasia don't do distinctions betweens outputs of the interface if they are muted it does not mind they are recorded in Camtasia as well the ones they are on, unless i completely disconnect the sync device, which is a problem cause my music video can't be DAW/Hardware synced projects, resuming Camtasia records all the outputs from the interface and it don't allow to select I/O ́s that's a big trouble to me and surely for all those who does music videos. we need full audio interface support, even Davinci Resolve 15 which is free does recognize the Audio interface and its I/O ́s