Cannot add MP4 Movie to Timeline

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  • Updated 3 years ago
I JUST installed Camtasia for Mac.  I want to load some MP4 files and re-save.   We have found that Camtasia, among other things, cleans up the MP4 file.  It ends up being half the size.

 I can load MP4 files into the Media Bin but I cannot move from the Media Bin to the Timeline.  When I try (drag or right click function), Camtasia blows up!
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Posted 3 years ago

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Photo of Paul Middlin

Paul Middlin, Employee

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For the first thing, it really depends on the size of your project/canvas. You can make any size video with Camtasia, but it picks something as the default (1080p, but could be different depending on how you got there). So, if your mp4 you're bringing in is bigger than the canvas, it will shrink it down to fit in your video. This can be adjusted under "Canvas settings"

As for blowing up, that's not cool! Perhaps it would be easier to contact our free Tech Support directly so you can give them the mp4 in question and we can see if we can reproduce the problem here?