Cannot import Camtasia 2019 library asset into Camtasia 2020?

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  • Updated 2 months ago
I have assets I want to export from 2019 library to 2020 library.  I zipped the assets (libzip); opened 2020 and imported the libzip from 2019.  However, when I open the asset in 2020 the callouts are missing images, and when I open the callout group an "incompatible annotation" message displays.  See attached image

I do understand what that message is telling me or why 2020 cannot open/read the asset from 2019 wch works fine. 

Thanks for any insights/help
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Mediatopia LLC

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Posted 2 months ago

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kayakman, Champion

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2020 dropped support for some earlier style callouts; that's probably what you're running up against

you'll need to rebuild those assets

this issue has affected many of my Library assets, as well as several thousand legacy zipped projects

such is life ...
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Mediatopia LLC

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Thanks, Kayakman.
So annoying. I will have to drop back and create the the project videos in 2019. The current project is a continuation of a series started last year. The client will not want to change the theme/look midway through the series.  Jeeze.