Cannot import Camtasia 9 library into Camtasia 2019?

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  • Updated 3 months ago
We just purchased an upgrade to Camtasia 2019, and were previously using Camtasia 9. We had a library set up in Camtasia 9 with items that I would like to include in our videos going forward, but I can't seem to get those items into 2019.

I can successfully export those items from Camtasia 9 into a library zip file. But when I try to import into Camtasia 2019, it doesn't even show the library zip file when I'm browsing for my file, and does not give me an option to change the file type that's visible to find it. I also tried unzipping that library zip file and re-zipping it just as a regular zip file, and while I can find the regular zip file to import it, I get an error telling me that it's not the correct format. Finally, I tried just copying the objects from an open Camtasia 9 project to an open Camtasia 2019 project, also with no success.

I've found instructions for how to properly convert Camtasia 8 libraries to work in Camtasia 2018, or Camtasia 2018 files to work in Camtasia 2019, but nothing for these two versions. Any ideas? Have I just not found the right instructions? I'm hoping we don't have to re-create all these items. 


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jlockerby

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Posted 3 months ago

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Photo of Joe Morgan

Joe Morgan

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I just exported a Camtasia 9 library asset and imported it into 2019.0.3 without a problem.

Heres me finding it for import.


And here it is added to the library.



I would attempt a repair install of Camtasia 2019 and see if that corrects the issue.


If the programs still broken after that, I would contact tec support.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

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Regards, Joe

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kayakman, Champion

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How To Export Camtasia 9 Library Asset To Camtasia 2019 Library 2019-08-02
https://www.screencast.com/t/VvlblCgGlk