Cannot install the program!

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  • Problem
  • Updated 2 years ago
iam using windows 7 ultimate but i cannot install the program!
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alextigar

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  • angry and more anngry

Posted 2 years ago

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Rick Stone

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SnagIt? Camtasia? Malwarebytes?

What program? What error messages or whatever are you seeing?

You may need to contact Support:

https://support.techsmith.com/hc/en-us/requests/new

1-517-381-2300 or 1-800-517-3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday - Friday
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Mal Reynolds

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In addition, if "the program" is Camtasia, and the version is 9.x, and you have 32 bit Windows Ultimate, then no, you will not be able to install the program.
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Bob Lewis

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To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7 or Windows Vista, do the following:
  1. Open System by clicking the Start button The Start button
    , right-clicking Computer, and then clicking Properties.
  2. Under System, you can view the system type.
You need 64 bit computer to run Camtasia 9 or later.
Camtasia 8 or older will run on either 32 or 64.