Would like ability to log out of Jing

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  • Idea
  • Updated 5 years ago
  • (Edited)
Real simple, where is the logout option for the Windows version of Jing??? The only thing I see in preferences is the ability to switch accounts, not logout. I even tried changing the password on Screencast.com and it still allows me to save screenshots.
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trentbaur

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  • frustrated

Posted 9 years ago

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Fred Grover, Champion

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Hello trentbaur,

I am not sure what you are asking here. You should not have to log out of Jing. If you are referring to screencast.com then it should be in the upper right hand corner for logging out of screecast. If this is not what you are asking can you give more specific information please? I hope this helps a little. Let us know and thanks for posting your question here.
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Mike Curtis, Employee

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Hi Trentbaur,
You're not missing anything--in fact, Jing doesn't have a logout option. Can you tell us a little bit more about why you would want to log out? I assume you're on a shared computer perhaps?

I'll change this to a feature request too.
Mike Curtis
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Michael Cannizzo

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Mike, I work in a school and we'd really like to be able to use Jing in our computer labs with students. However, I wont install it if we do not have the ability to logout and login new students. The main problem is that if I install it and login then it goes on every computer we image throughout the building. The bottom line is I am not going to install it even though many teachers have asked for this for their students.
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trentbaur

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Yes, it's an issue of being on a shared computer.
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librarian.lia

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Is anyone going to answer this?
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Roger

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Same issue. A little more information on my scenario:

When Jing is installed, it automatically activates when the computer starts up. In order to disable this automatic reaction, you must log in to Jing.

I am creating an image to load on 500 desktop computers. While I think many of my users will benefit from Jing, if it pops up by default, they will get frustrated with it and ask me to not install it in the future.

So, I want to make it not pop up by default, the only way to do that is to log in. If I log in, then every computer on campus get my permissions. So there are 2 issues that I would like fixed:

1) A way to get to the permissions window without logging into Jing.
2) A way to log out of Jing so that my account doesn't connect by default after I test the application while creating the image.

(I will look for a work around, but I have just spent 8 hours making my image and because of this Jing issue - I will now very likely need to start completely over.)

I hope this gives you a little more insight into the user experience.
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Mike Curtis, Employee

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Roger,
I'm sorry for the pain. Jing has some command line switches but we don't document them well.

Check out this thread: http://feedback.techsmith.com/techsmi...

Is that helpful?

Sincerely,
Mike Curtis
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Lauren Boucher

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So is there anyway to log out yet? I work in a school district, and I have to turn in my computer for someone else to use it, but I don't want their videos and screen captures being saved to my account. Thanks.
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Mike Curtis, Employee

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Lauren,

There's no way to log out. I'm sorry. If you uninstall Jing, you'll be safe though. Even if they install Jing it won't remember your account.

Sorry for the inconvenience.
Mike Curtis
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'Silva Lau

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a log out button is highly appreciated.

I was using Jing on a public computer and I can't even find an option to log out the account from the public computer.

This reply was created from a merged topic originally titled
Suggestion [Log out option].
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Filipe

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A log out button is highly appreciated.

This reply was created from a merged topic originally titled
There is no a LOG OUT button!.
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Yaeko Ofuji

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Hello from Japan,

I am one of a technophobic teacher, but I have just discovered the log out button!
1.To find help, click the "question mark" icon in the right icon.
2.Click the "power" button to exit from Jing.
Then, done! I am now delivered from Jing...finally!
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Tyler

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It would be nice to be able to log-out of jing when done using it so if someone else comes and sits at my computer they have to sign into their jing account instead of being able to use mine. Currently you have to switch account and sign in under another account for the first account to be logged-out. Since most people that use my computer don't want to take the time to do that my picture database has a lot of pictures in it that I haven't even seen before. It would be great if this issue could be resolved by just doing an update as well.

This reply was created from a merged topic originally titled
Log out of Jing instead of switch account.
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Deep Laxman Sukhwani

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Hi,

Here's a way to sign out of JING, well not sign out per se, but it removes the temp files that automatically deletes your last login info.

Once you are done using JING, close and exit JING and then go to folder:
C:\Users\<Your_User_Name>\AppData\Local\TechSmith\Jing
and then delete all the files and folder you see there, to permanently delete them, just press
Ctrl + A
to select them all and then
Shift + Delete
to permanently delete them (i.e. you won't have to delete them from Recycle bin then, they would be deleted permanently)
Now this might look a bit daunting at first, however you might wanna try creating a quick batch file so that you can simply double click that batch file and have yourself logged out of jing each time you quit JING.

Hope this helps.

Note: The AppData folder is not visible generally, you must have selected Show Hidden Files and Folders in Tools > Folder Options > View > Under Hidden Files and Folders section for it to be visible. OR You can just put the above path replacing <Your_User_Name> with your actual user name in Run window. Run window appears by pressing Window Key + R
(Edited)
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Tyler

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This still doesn't solve the issue. It is only a workaround.

I want to be able to log out of jing so when others sit down at my computer and open jing it makes them log into jing. Currently I can exit jing but when I go to open it again it automatically signs me back in.

What you suggested does work but I shouldn't have to do this each time I wish to log out of jing. I also shouldn't have to create a batch file to do this. Jing should have the functionality to do this itself.

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jing

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I uninstalled jing and reinstalled it to log into another account. It REMEMBERED my old account somehow. This is a problem that needs to be addressed for privacy reasons.

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