Can't download/install Snagit 2019

  • 1
  • Problem
  • Updated 2 years ago
Have just upgraded/bought Snagit 2019. Have a software key and link to download. Every time I try to use the link nothing happens. I keep getting a 404 error page. In fact, I'm getting a 404 error for ANY link that has anything to do with downloading product. I just now opened a ticket. Tried multiple times with Edge, Firefox and Chrome. Not sure what to try next. Yes, I've also rebooted PC, cleared cache and cookies, etc. What should I do? Please Help!!!

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Garrick Merriweather

  • 10 Posts
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Posted 2 years ago

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Photo of Rick Grunwald

Rick Grunwald

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It is up right now as of 3:20 PM eastern time so try again. IF you are still getting 404s try pausing any virus software and see if that helps. Some of that crap blocks everything and often with no warning or clue.