Can't login to Screencast after recording a video.

  • 1
  • Problem
  • Updated 1 year ago
After I record a video, I used to be able to click on the icon to upload it to Screencast where I could get a link to make sharing easier. Since the beginning of this week, whenever I try to upload to Screencast, I am prompted to login, but it doesn't recognize any of my information. I tried password reset, which it let me do, but it still doesn't recognize me to allow me to login.
Photo of DESherman


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  • annoyed

Posted 1 year ago

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Photo of p.stanos

p.stanos, Employee

  • 69 Posts
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I am sorry to hear you are having trouble uploading to Screencast. I recommend that you file a support ticket here:

Our support team can help investigate what might be going on from there.

- Paul