Hi...I have snagit 11 I believe and when I try to register it, it says that the key doesn't work for the version I have. I didn't update the trial version that I know of. How do I register so I can use it now that the trial is over?
This probably should go without saying, but things to check would be to ensure you aren't using a number one in place of an upper case I or a lower case L. Or a zero in place of the letter O. And vice versa.
If you have the ability to copy and paste, that's generally more foolproof.