can't register snagit

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  • Updated 4 years ago
Hi...I have snagit 11 I believe and when I try to register it, it says that the key doesn't work for the version I have.  I didn't update the trial version that I know of.  How do I register so I can use it now that the trial is over?

Thanks
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gary

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Posted 4 years ago

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Casey Wright

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Hi Gary - You can email me at c.wright@techsmith.com and I can help you out of get you in touch with someone who can!
(Edited)
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Rick Stone

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This probably should go without saying, but things to check would be to ensure you aren't using a number one in place of an upper case I or a lower case L. Or a zero in place of the letter O. And vice versa.

If you have the ability to copy and paste, that's generally more foolproof.

Cheers... Rick :)
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gary

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Thanks got it to work, I think I had an old version and in the trial period it updated to a newer version that didn't agree with the key I had in the cd case.

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