Can't snag video

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  • Updated 2 months ago
Snagit 2019.01. I set up video in snagit box, and select region, but then I get a black screen with "initializing" and rotating dots image forever.  Indeed Snagit is locked - I have to 'end task' in task manager to regain control.  Help and thanks.  Peter
Photo of psilversmith


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  • frustrated

Posted 2 months ago

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Photo of JL1


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That sounds like a ticket waiting to be opened: