Can't snag video

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  • Updated 2 months ago
Snagit 2019.01. I set up video in snagit box, and select region, but then I get a black screen with "initializing" and rotating dots image forever.  Indeed Snagit is locked - I have to 'end task' in task manager to regain control.  Help and thanks.  Peter
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psilversmith

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  • frustrated

Posted 2 months ago

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JL1

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That sounds like a ticket waiting to be opened: https://support.techsmith.com/hc/en-us/requests/new