I'd like to start using the trial but I can get to pass the Sign in to start your trial screen. I inserted my email address and click Next but nothing happens...
- 4 Posts
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Posted 3 years ago
- 93 Posts
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- 4 Posts
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I clicked Having trouble? but nothing happens...create new account, same thing...I also tried going through the editor but it's just the same.
- 93 Posts
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Sounds like you may have a local problem. It's working here (in the UK) Are you using Internet Explorer? Have you tried a re-boot?
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I don't think the browser has something to do with this...The Sign in to start your trial screen appears when I try to open Snagit, it's not a browser window
(Edited)
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Contact Tech Support.
This is a Free Service. Submit a ticket at,
https://support.techsmith.com/hc/en-us/requests/new
Or call, >>> 1.517.381.2300
Toll Free: 800.517.3001 (U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday through Friday
Regards, Joe
Kelly Mullins, TechSmith Employee & Helper
- 2787 Posts
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Mario,
Did you do as Doug proposed in your other post? Create a TechSmith account by clicking on the Create an Account button?
If so, and you have done that, then I think getting to support, as Joe suggested, is the way to go. You might need to recover an old email address, account info, etc.
Kelly
Did you do as Doug proposed in your other post? Create a TechSmith account by clicking on the Create an Account button?
If so, and you have done that, then I think getting to support, as Joe suggested, is the way to go. You might need to recover an old email address, account info, etc.
Kelly
- 551 Posts
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I think Mario wants to use it -without- having to insert an email address, like most free trials. Only if he wants to buy it, he will provide his email address.
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Tech support is not working:
1.517.381.2300 <- No one answers
Toll Free: 800.517.3001 (U.S. & Canada Only) <- Bad numberRelated Categories
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Snagit (Windows)
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