Can't Record Skype

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  • Problem
  • Updated 4 years ago
  • Not a Problem
I'm trying to record Skype conversations with others, but it doesn't seem to be working. System audio recording is checked, and all other audio records just fine, but I can't hear anyone else's voices in the recording. I don't think it's a skype problem, because I can hear their voices just fine when talking to them but when reviewing the recording they're gone (or sometimes super quiet).
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klukesankey

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Posted 6 years ago

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maltonge1

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im also experiencing this issue, did you find a fix?
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Jessie O'Donnell, Influencer Relations Coordinator

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I'm sorry you are both having this issue. Are you both on the latest version of Camtasia (8.3.0)? If not, please download the latest version here: http://www.techsmith.com/download/camtasia/
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Armin Kastner

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I'm on 8.6.0 and can't record the other end of a Skype conversation (the earphone part). There is no problem recording the microphone part.
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Fred Grover, Champion

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Armin not sure what you settings or what Mic you are using but did you have this option checked in the image below:



If yes then can you provide a screenshot and explain what steps you are taking to record the Skype along with the Mic you are using etc. ? Thanks for posting and I am sorry for your problem with this issue. Have a great day/night and let us know by posting back here.
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Kelly Mullins, TechSmith Employee & Helper

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Hello,


Please see this SKYPE support article on recording:
https://support.skype.com/en/faq/FA12395/how-can-i-record-my-skype-calls

Overall, Skype doesn't natively support call recording; however, some third-party developers have created applications that plug into your Linux, Mac, and Windows Classic Skype clients to achieve this.

Please see the linked article for more information on recording SKYPE.

Kelly
User Assistance
TechSmith
(Edited)

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