Can't Record Skype

  • 3
  • Problem
  • Updated 4 years ago
  • Not a Problem
I'm trying to record Skype conversations with others, but it doesn't seem to be working. System audio recording is checked, and all other audio records just fine, but I can't hear anyone else's voices in the recording. I don't think it's a skype problem, because I can hear their voices just fine when talking to them but when reviewing the recording they're gone (or sometimes super quiet).
Photo of klukesankey


  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 3
Photo of maltonge1


  • 1 Post
  • 0 Reply Likes
im also experiencing this issue, did you find a fix?
Photo of Jessie O'Donnell

Jessie O'Donnell, Influencer Relations Coordinator

  • 178 Posts
  • 31 Reply Likes
I'm sorry you are both having this issue. Are you both on the latest version of Camtasia (8.3.0)? If not, please download the latest version here:
Photo of Armin Kastner

Armin Kastner

  • 1 Post
  • 0 Reply Likes
I'm on 8.6.0 and can't record the other end of a Skype conversation (the earphone part). There is no problem recording the microphone part.
Photo of Fred Grover

Fred Grover, Champion

  • 2445 Posts
  • 385 Reply Likes
Armin not sure what you settings or what Mic you are using but did you have this option checked in the image below:

If yes then can you provide a screenshot and explain what steps you are taking to record the Skype along with the Mic you are using etc. ? Thanks for posting and I am sorry for your problem with this issue. Have a great day/night and let us know by posting back here.
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2926 Posts
  • 681 Reply Likes

Please see this SKYPE support article on recording:

Overall, Skype doesn't natively support call recording; however, some third-party developers have created applications that plug into your Linux, Mac, and Windows Classic Skype clients to achieve this.

Please see the linked article for more information on recording SKYPE.

User Assistance

This conversation is no longer open for comments or replies.