Cantasia studio 9 doesn't work in windows 10.

  • 1
  • Problem
  • Updated 1 year ago
Hi support team,
I recently purchased Camtasia studio 9 but it is not working in windows 10 because is incompatible, How can fix it? 
Thanks
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nutriperformance7

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  • so frustrated!

Posted 2 years ago

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kayakman, Champion

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it works fine on windows 10

contact tech support
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Robert R., Online Community Admin

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Hi Nutriperformance7,

@kayakman is correct, Camtasia 9 works fine on Windows 10. You will want to make sure you are running a 64-bit version of Windows 10.

Have you opened a Support ticket? What is the exact error you are getting?

-Robert
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nutriperformance7

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Yes.
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Robert R., Online Community Admin

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Hello;

Do you have your ticket # so I can look up your ticket and get working on it?

-Robert
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nutriperformance7

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Hi Robert, I don't know what ticket are you talking about. Sorry!
I can't make record of the screen of my computer. All the time show in the screen that Camtasia had stopped working. I lose a lot of time to understand, but I don't know is going on.
What is wrong with windows 10 that is not working with Camtasia studio 9? I followed all instructions of installation, but look like something is missing to windows 10 to connect to Camtasia.
Thanks you.
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Bob Lewis

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My Camtasia 9 works fine in Windows 10.  ( Minus a few bugs )

Go to TechSmith main site and put in a  Support Request  and give  Robert R  the Number you get for the support ticket.
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Ãlåä Tâbȅt Ǎøǜl

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please what the key of castasia 9 i have lose mine
thank you for your answer