Canvas transparent option is not working in SnagIT latest 13. Version.

  • 2
  • Problem
  • Updated 2 months ago
I face an issue while saving the edited screens to the PNG (24)image. even though selecting the canvas as transparent, the image switches back to default white background. This is annoying me. 
Photo of Renu.Raveendran

Renu.Raveendran

  • 2 Posts
  • 0 Reply Likes
  • Frustrated

Posted 2 months ago

  • 2
Photo of Rick Stone

Rick Stone

  • 4494 Posts
  • 2005 Reply Likes
What is the source of the image? Are you capturing with SnagIt or opening perhaps a JPG or other format image, then saving it as PNG? I find that when I do the open of a JPG or other, I sometimes have to jump through hoops and likely have to configure the image background via Image > Canvas Color... to make things finally do what I want.
Photo of Renu.Raveendran

Renu.Raveendran

  • 2 Posts
  • 0 Reply Likes
I use SnagIT to capture the image and the output is generally PNG. However, I tried changing the canvas from Black to transparent multiple times. Still, the Output shows a White background, not even black.  :(.   Don't you think it's strange?