Capture an Image has stopped working for me . Whether I choose the big red spot or go to File Capture Image nothing happens. Help?

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Capture an Image has stopped working for me and whether I choose to click on the big red spot or go to File Capture Image nothing happens. What could be causing this?
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Deirdre Moore

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Posted 2 years ago

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Photo of Joe Morgan

Joe Morgan

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Is this SnagIt for windows? You did not say what program or operation system you are using.

Regards,Joe
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Deirdre Moore

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SnagIt 12 for Windows 7.
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Joe Morgan

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If you have already tried restarting your computer......

I would try running a repair install next. This is a fast process that won't change any of your settings or delete any files. It essentially does no harm, it simply attempts to repair the program.See Image Below, Click to Enlarge.



If that doesn't work I would contact tech support.

This is a Free Service. Submit a ticket at,

https://support.techsmith.com/hc/en-us/requests/new


Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe