Capture has a 20 minute recording limit with the new iPad IOS. This is very limiting for educators using capture right now.

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  • Updated 2 months ago
Capture has a 20 minute recording limit with the new iPad IOS. This seems to be from an iPad update. Many people are using this to record educational lectures right now and it is very limiting. Could you ask for a fix?
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d.barron

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Posted 2 months ago

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Paul Middlin, Employee

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Thank you for the suggestion. Apple made an update that severely limited the "processing time" after a recording completes, so we had to limit the length of the recording to stay under their limitation. We're working on a way to speed this up so we can increase the limit, but it may be a some time before we have a fix.
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Rick Stone

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Interesting how often software manufacturers like TechSmith get blamed for changes that are made in the OS. I think it was a similar situation with a recent OS update on Apple where some kind of new security setting seemed to break the software.

I guess that's a good thing overall, as it demonstrates that folks are actually using the software! (not that I ever thought they weren't)