capture size

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Snag it allows the capture size only 1980 x 1020 pix. But I like my FULL Screen to be captured. Sofar I only cover a fourth of my screen with that capture size. What can I do? 
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shortstop

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  • in limbo

Posted 12 months ago

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Paul

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This has to be a version / settings issue.  I have a 2K monitor and Snagit 2018 is able to capture the whole screen.  What are your capture settings?  Do you have a preset that is causing this?
(Edited)
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Vincent LaVallee

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I do not believe there is anything such as 2K. It seems that it is either Full HD or 4K. Do you have a special monitor and video card? What is the max res of each that you have?
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shortstop

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I have a labtop PC with 4K...no extra card or special monitor.
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Paul

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2K is 2560 x 1440px/  There are many 2K monitors available
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Joe Morgan

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I'm not sure why they started calling them 2K, it's an insult really. 2560 is much higher than 2K.

2K resolution is a generic term for display devices or content having horizontal resolution  of approximately 2,000 pixels.

Regards,Joe
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Paul

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Agreed but sometimes it's just easier to go with the flow.  I hate the use of the word "contemporary" to mean "modern."  Henry VIII and Anne Boleyn were contemporaries but neither of them are modern.  But I'm never going to win that battle.
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shortstop

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I noticed that when I press the red round capture it lets me use the entire screen. but when I pick a profil "video" it lets me capture only a fourth of my screen max. I user snagit 12.4.1 I have a new Labtop dont know what 2K is...omg I am a woman
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Paul

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Ah.   Video.  I don't use Snagit for video.  Sorry.

2K is 2560 x 1440 px
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shortstop

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I have 4K....
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Vincent LaVallee

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Short Stop, The first thing you need to mention when describing any product is its version. In the case you bring up, 4K maybe a version issue, but since I do not have any 4K monitors I cannot say. But I have been using Snag-it for at least a decade, and full screen feature has always been available. I have Snag-it Versions 11 and 12, so if you are complaining about Version 13 or the new 2018, your problem may be an issue of configuring the product. This was the easiest to do with Version 11, and became much more complicated and LESS clear with Version 12. I can only suspect that 13 and 2018 are even harder to setup. In version 12 and prior there is a setting that allows you to select the capture field to be a Region, or the entire screen. It sounds like you have Region set. I have Full HD monitors (1920x1080) and there is no issue capturing any portion or all of the screen.

When using Region, you should be able to start the screen selection by placing the cursor in the top left corner of your screen, and then slide it down (holding the mouse button down) all the way to the right bottom corner. If you can do that, once you let go of the mouse button, it should capture the whole screen. This works the same for a single image capture as well as for video capture. Again, the newer version have a terrible GUI (User interface) and setting it up is much more complicated.

Paul - Snag-It works quite well with video capturing, but I only use this feature when the other methods do not work. Real Player Download works with most sites, and captures both the video and audio nicely, but only when it works! Some sites block this. So, then I use Snag-it to capture the video along with the audio. But when using Snag-it to capture the video, it makes the computer almost unusable for other things, because the frame selected is fixed, and any window that pops up onto it will also be captured!

In my opinion, Version 11 was the best! I have not purchased any since Version 12, and use Version 11 99% of the time!

Vincent (11-25-2017)

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shortstop

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dear vincent, thx for your answer...how do I get into the settings? My Snagit version is 12.4.1 I looked at the profilsettings..but nothing found and at the little wheel where the capture starts....where else do I find those settings you are talking about. Thank you for your kind help. Sunny
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Joe Morgan

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SnagIt 12 cannot record 4K,
 if you were to upgrade to SnagIt 2018, you could.

Regards,Joe
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shortstop

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that explains! thx Joe
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Vincent LaVallee

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Sunny, I tried to capture the Preference window of Snag-it using Snag-it Version 12.4.1 (the version I have) and it cannot capture the Snag-it screens anymore. You can with Version 11, and there is an option that says you cannot can not. As I have said before in this forum, ever since Version 11 this product has been going backwards, and the developers don't have a clue what is worthwhile and what is easy to use. Nor are they listening to their users. There are so many complaints and recommendations for version 13 and 2018, it really shows how far off the mark all this 'new' development has done.

But to answer your question, in Version 12 click on the 3 bars just below the red dot, and you get a Manage Profiles window, and then click on 'Manage .Profiles' at the bottom of this new window. Then go to "Capture Profiles', which is at the top right under 'Choose Profiles', and highlight 'Image'. The move down into the last section named 'Edit Images File'. Make sure the camera icon is highlighted (in blue) and look at the following 3 parameters to the right oft it:

1) Selection - use the drop down arrow and select one of them. It should come defaulted as 'All-in-one', but I suggest setting it to 'Region'. That way you can do the whole screen as well as any section of it.

2) Then use the drop down arrow for "share:'. Here I suggest selecting 'File'. Once you do that, then you need to tell Snag-it where to save these screen capture files, what naming convention to use, and what type of file you want it to be (such as jpg, bmp, png, etc. To do this, click on the star to the right of the word 'File'. Another window pops up.  use 'Automatic file name', and 'Always use this folder:', and click on the explorer type icon and select my folder - note: I never use Windows folder (inside User or Documents & Settings under C).

Then you should select the 'File format' (in the same window) by selecting and marking 'Always this file format:' and then selecting one. I always use jpg. You're not done yet! To get the most put of your captures, where you are selecting the file format, there is another box marked 'Options...'. Click on that and then change the quality in the top right hand corner to something at least in the high 90's. I use '98'. Then click on OK, and in the next window click on Apply first, and when it comes back, then click on OK. In general, OK means just for now (usually till next boot only), and apply means save this setting forever. In some cases, OK does mean forever (in general Windows use), but this is never clear until you try and see if it does or does not. I recommend to always use Apply whenever it shows up AND you want it to be forever.

One option when capturing still images is whether or not to include the cursor, and this selection is here on the very same window as well. The icon for the cursor must show up in blue if it is to be saved along with the window selected.

3) The third option under 'Edit Image Profile' is called 'effects'. You can look at these and try them, but I have never used any of them.

I hope this helps.

Vincent (11-25-2017)


 

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Barry

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Click on the orange Snagit icon on your taskbar;
Then either change your Image capture from Window to Region, or use All-in-One.