If that is what you are trying to do go to the red button and choose manage presets then change one so the effect is scale image rather than "non" Save as a new preset and assign a hot key
Hit the spacebar to lock your starting point and simple move your mouse. No need to click and drag.
Use the arrows keys to fine tune.
Shift to lock capture to 1:1 ration
Ctrl to lock capture to 16:9 ration
Once selection is tuned in click or enter to return to one-click
My shutdown failures are caused by the One-Button click option. When I reported this issue to "TechSup" a few months back, and they said to disable the One-Button option. Their advice made the problem go away.,
I have v13 and 2018 and both versions caused the shutdown failure to happen when I tried them. While a fix might have happened for the 2018 release, that version isn't suitable for contract work. Contract work sets the time allowed and the cost allowed. Using both the v13 and 2018 versions takes too much time to do the simple things that v12 does so quickly.
As SnagIt product management continues to march SnagIt towards “Bloat-Ware,” that progress will attempt to do something for everyone, and it will continue to be at the loss of performance. When time is money, money talks a better idea.
Unfortunately, we are already seeing how they are removing some of the better options of the earlier releases required for image development. In its place are the new “too-many-clicks” menu options that are now SnagIt’s future time-consuming interface.
It is sad that such a good design is being diluted. Already there are a few start-ups that show promise. If they succeed and continue their direction, they will probably replace SnagIt’s appeal within a couple of years.
Their ideas are more closely reflective of an attempt to do something new without understanding the broad range of how SnagIt has been at the heart of creating the understanding that images can be better ways to communicate when it not only provides understanding but also adds the visual ability to see the vision of what is being shared.
From what I’ve seen, they are trying to give people something new in the hope that they can increase the range of those who buy a subscription. This is typical of organizations that hire well-educated people who create directions without understanding what would work best for increasing demand, without understanding how development decision increases the risk they take with their customer base.
At the current price of a new license of Snagit, it can’t be a good item to have on the shelf given the complex coding it requires, unless there is an ability to increase their demand for upgrades. Unfortunately, this need to increase sales is a false-dream, unless they can keep their base clients in place. It is unlikely they had a knowledgeable internal conversation based on adequate and actual base testing to help them understand their base reaction with the current base as their future goals appear.
It is also unlikely they had a conversation about creating a tiered subscription process that allowed what worked well to be stable for both current and future customers as their new-stuff was added.
I’ll stay with v12 until it doesn’t work. I’ll watch the comments that appear as they arrive. I’ll also watch what others are thinking. At some point, v12 will stop working well. When that happens, there will be another decision that will probably not be fun to make.