Capture Upload Completed window frozen

  • 1
  • Problem
  • Updated 2 weeks ago
Hello, I just installed TechSmith Capture. The first time I uploaded an image to Screencast, the "Upload Completed" window was frozen. The next time it worked fine. Thought you'd like to know. Thanks.
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John

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Posted 3 weeks ago

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Doug Troxell, Employee

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Frozen as in it never completed uploading, or frozen as in you could not dismiss the window afterwards?  Windows or Mac?
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John

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Windows 10.  I could not dismiss the window.  Couldn't click on any of the buttons.  I had to right click on it in the taskbar to close the window.
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Doug Troxell, Employee

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OK. I let the team know so they can watch out for it in the future; but since its not repeatable - it will be difficult to track down.  Thanks for the feedback... if it happens again and you can figure out any steps to reliably reproduce the issue please let us know.