Capture vs Jing: Capture DISAPPOINTS HEAVILY!

  • 1
  • Question
  • Updated 4 days ago
  • (Edited)
I have been using Jing for YEARS now and it works GREAT. But now when I got notification that Jing will fade away and Capture will be the new product, I decided to switch over to Capture earlier today. And BOY am I SUPER DISAPPOINTED in this.

With Jing I could capture multiple screenshots/areas of my screen in one go. Then when I am ready to save or copy-paste them somewhere, I will only use them. This was GREAT because Jing helps you to do some things like that on the fly.

Now with Capture I am only able to capture ONE screenshot/area at a time. What the hell is this!?!?! I HAVE to first copy or save that capture, before I can grab another area again from my screen. This is a MAJOR STEP BACKWARDS from where Jing was.

What gives...?

These "at-your-fingertips-cos-you-need-it-quick" should not be losing functionality, but rather gaining more. Very sad that Jing will phase out and Capture (hopefully not as it is right now) will be the new option. I know one thing - if it stays like this, I will go to other software.
Photo of psykotronik

psykotronik

  • 9 Posts
  • 1 Reply Like
  • extremely unhappy

Posted 2 weeks ago

  • 1
Photo of psykotronik

psykotronik

  • 9 Posts
  • 1 Reply Like
I am COMPLETELY dissatisfied with Capture :(

Feedback about capture can also be given here: https://techsmith.az1.qualtrics.com/jfe/form/SV_eDa5xDGRilyJRVH
Photo of psykotronik

psykotronik

  • 9 Posts
  • 1 Reply Like
Wow. No concern whatsoever by Techsmith - no response yet. Okay, I would have to start looking at alternate software.
(Edited)
Photo of kathie15

kathie15

  • 1 Post
  • 1 Reply Like
I am in agreement. The inability to execute several captions at the same time and annotate later is a BIG miss with Capture. Additionally, there is no quick history access either. In JING, you could name the capture and it would be saved to history, not to a local computer location. I use history a lot!!! I would take several screenshots and later go to history, copy and insert into where I needed them in the document. I agree that you need to have at least the same capability as JING to make it useful to those who have been longtime users. 

Photo of psykotronik

psykotronik

  • 9 Posts
  • 1 Reply Like
Yes! The history is super awesome and I need that to stay as well. What I'd really like to know is whether Jing will stop working or not. From the mail that was bombed out today, it sounds like it won't stop working; if you store files locally (which is what I do).

And FYI, if you record SWF files, associate them with IE since it plays them perfectly.
Photo of Vibhuti

Vibhuti

  • 1 Post
  • 1 Reply Like
completely agree!  really not super excited about the replacement for JING.
Photo of Mia

Mia

  • 7 Posts
  • 2 Reply Likes
Seconded.
Photo of lynn.kinsman

lynn.kinsman

  • 1 Post
  • 1 Reply Like
I am in complete agreement.  The loss of "History" feature will make me stay with Jing as long as it keeps working.   Since the video format was the reason for migration, I can't see why it would stop working for screen grabs.  I had a dialog with support on this topic, and their suggestion was to upload each screen shot you want to save to Screencast.  But of course it's impossible to know in advance which one I might want to revisit later, so this isn't practical. 

By they way, the Jing history is stored on your local drive, behind the scenes, so it is taking up space.  I wish there was an auto-clean feature, to delete history older that X days.  But if disc space isn't an issue for you, then I LOVE this feature of Jing!