How do I capture a tooltip

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  • Updated 1 month ago
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Hi All,
I've got a section of a web page that has a call out tool-tip balloon that appears when you hover your mouse over it. I thought I could use the delayed capture option but it seems to work reverse of what I want to do.
How can I capture this?

I am running v7.2.5. An oldie but a goodie.

Thanks,
Jason
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jsuneb

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Posted 3 years ago

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Terry Cabak

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you NEVER got a reply to this?
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Jay Stephens

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Bump. I'm running Snagit 11 and have the same issue - it's not capturing the tooltips even using the time delay
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Dave O'Rourke, Senior Software Engineer

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I'm not able to reproduce the problem. I just tried using Snagit 11.2 and was able to capture a tooltip in Windows Explorer using the time delay capture function. Here's a short screencast of the process: http://screencast.com/t/hwjUx7hdIS
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eddynat Eddy Nat

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This video shows how to capture tooltip ballon as a graphic, but not as text which can be edited on Notepad, MsWord etc...(Not like OCR can do it.) But with Snag-it 9.1.3 it can make text from tooltip, and text can be edited, on Notepad, MsWord, etc
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Mike Curtis, Employee

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Another trick you can do is whether you have Snagit or Camtasia, record the workflow. Then, extract the frame showing the tooltip from your video, or "snag" the part of the frame you need.

Sincerely,
Mike Curtis
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jessamynmiller

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What a workaround! I would also like the ability to capture screenshots with tooltips. This should be a feature by now.
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jessamynmiller

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Just tried the above method from the video demo. I can get the tooltip itself, but not the surrounding area - showing the cursor hovering over an icon. As soon as you click outside the tooltip, it goes away.
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Terry Cabak

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Its a bug awright and they need to fix it without excuses
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eddynat Eddy Nat

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I'm using SnagIt 12.3 and unable make capture text from a tooltip baloon in Windows. But to make it possible, I'm using old Snag-it 9.1.3 «in portable version», I can make it from any tooltip baloon...
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Adnan Samuel

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oh man just press PrintScreen button on keyboard and paste the file in Paint. It capture the tool tip along. I test it on Windows 8/8.1. Working
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eddynat Eddy Nat

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Paint is not a text editor.... it cannot display text in text mode, but only a graphic....
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I think he meant PrintScreen, paste into Paint, select all and press control+C to copy the image from paint. Then go to SnagIt and select File-->New from clipboard. That should work.
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eddynat Eddy Nat

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I tried it as suggested.It's impossible to capture text from any graphic file using Snag-It... OCR doesnt work in this mode....
(Edited)
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Leslie Bivens

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Problem solved, I think.  Try a different browser.  I can capture tooltips if I use Firefox 41, but not IE 11.

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Peter Ruby

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Well what if the tooltip is in SAP - no chance to use another browser!

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eddynat Eddy Nat

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Exact ! You're right
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eddynat Eddy Nat

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How to use Snag-it version 9.3.1 capturing text from tooltip baloon in Windows Explorer. Below 2 screenshots showing how to proceed:
https://sites.google.com/site/eddynat2/Infobulle1.png
https://sites.google.com/site/eddynat2/Infobulle2.png
Result
https://sites.google.com/site/eddynat2/Infobulle2015-11-05%2011-55-30.txt
(Edited)
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sheir

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Does not work with IE 11 to capture the tooltip of a web application.
using Snagit 12.2.2
:-(
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Leslie Bivens

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Use Mozilla FireFox.