Capture tab not "popping out" after taking a video capture

  • 3
  • Problem
  • Updated 7 years ago
  • Solved
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1. Opened Snagit.
2. Click the video capture toggle button to switch to video mode
3. Hit the red button
4. Drag out a region and start recording.
4.5 Record something on the screen and move the cursor around.
5. Stop and wait for editor to open with the video.
6. Move my mouse over to the capture tab (or touch anywhere on the desktop which usually causes the capture window snaps back but now stays there until Snag-It is stopped/restarted.

Note: This topic was created from a reply on the No cursor in video capture snagit mac topic.
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Posted 7 years ago

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Photo of Carmen Cerino Jr

Carmen Cerino Jr

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Official Response
We have been able to reproduce this issue. If you contact tech support, they can provide you with a work around for this issue.