Camtasia 9 is crash

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  • Problem
  • Updated 2 years ago
  • (Edited)
Hi, I have been using Camtasia 8 and installed Camtasia 9, today.
When I execute the Camtasia 9 studio, the program is always crash.
I am using on Windows 10 home edition and 32GB RAM. Any idea? Very disappointment.
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HH Huh

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Posted 2 years ago

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Clint Hoagland, Employee

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Official Response
Hello!

First of all, I'm sorry to hear you're having these problems. Please contact our tech support staff here: https://support.techsmith.com/ - they will help diagnose the problem and hopefully help you get it working, or in the least - as Jason mentioned - help us figure out how your machine differed from our test environments so that we can get it fixed in an upcoming update.

Thank you!
Clint Hoagland
QA Practice Lead
TechSmith Corporation