Change resolution for video capture to match resolution of my screen

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  • Updated 8 months ago
The recommended resolution of my laptop screen is 4000x3000. The maximum resolution Snagit 12.4.1 will capture is 1920x1080. When I attempt to record a video, I am only able to capture one quarter of my screen size. Am I doing something wrong or is this just how it is and I need to change the resolution to what Snagit will capture?
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sienavan

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Posted 8 months ago

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Paul

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Yes, that's not good is it?  Even at highest resolution it's still not capturing my 2K monitor.  I am not sure TechSmith will change this quickly though.  SnagIt video is not great.  Good for occasional low res work like capturing a GIF but they have Camtasia for the more heavy duty video work
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Robert R., Online Community Admin

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Hi sienavan;

The maximum recording resolution for Snagit 12 is 1920x1080 and there is no way to change that. It was not until Snagit 13 was released that we supported greater-than-1080p recording.

-Robert
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sienavan

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Could you please tell me what the maximum recording size is in Snagit 13? I may need an upgrade.

Thanks

Siena
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Robert R., Online Community Admin

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Hi;

Snagit 13 and Snagit 2018 (the latest version available) support 4k recording resolutions. You can look into the upgrade here and here.

-Robert