Choose Thumbnail Image for OS

  • 46
  • Idea
  • Updated 5 days ago
  • Not Planned
(This idea comes what we’ve heard here in this community as well as from other customer feedback methods we utilize. The feedback we gather here will help us gauge how well it fits our users’ needs. Please let us know what you think)

The Problem
Ability to select an image from video frame or externally that the OS (Windows, Mac) will display to user 
Photo of David D

David D, Technical Product Manager - Camtasia

  • 139 Posts
  • 176 Reply Likes

Posted 3 years ago

  • 46
Photo of Rick Stone

Rick Stone

  • 6646 Posts
  • 3206 Reply Likes
This reply was created from a merged topic originally titled Configure Thumbnail image for operating system.

After seeing a few recent requests for how to configure the thumbnail image/Poster Frame the operating system presents to users, I was attempting to help sort it. Today I stumbled across a bit of software named Mp3tag. This software allows choosing pretty much any image you want and the Windows operating system then presents that image as the video thumbnail/Poster Frame.

Seeing as how this is possible to do and folks are asking for it, I'm suggesting that Camtasia be modified to also allow configuring the desired image. I would hope for the following abilities.

* Allow an ability to choose any frame you want from an existing video. Perhaps when exporting a frame, allow the same dialogs and options to configure this.

* Allow an ability to browse to a totally separate external image and configure it as the thumbnail/Poster Frame.

Thanks for listening! Rick :)
Photo of jim

jim

  • 1 Post
  • 0 Reply Likes
I agree. This is a big deal that the image associated with the video is of our choosing. 
Photo of Heather

Heather

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Choosing a Thumbnail in Camtasia v 8.

I have searched and searched and I cannot find any adequate answer to how I can change the thumbnail on a video. Camtasia is choosing some random, crappy pic and it looks terrible. Surely there is a solution to this? It seems that a lot of other people have had this question and not even the TechSmith employees have a very good answer. Can anyone help me? I just can't bring myself to embed videos with such a terrible thumbnail.
Photo of Kristi Velasquez

Kristi Velasquez

  • 1 Post
  • 5 Reply Likes
Yes please! We need a thumbnail option! 
Photo of shanna.g

shanna.g

  • 1 Post
  • 5 Reply Likes
Agreed! This would be a very hand feature and make our videos even more professional looking! 
Photo of Marko

Marko

  • 37 Posts
  • 26 Reply Likes
Agree with this idea. Thanks for the comments
Photo of ymigood

ymigood

  • 1 Post
  • 1 Reply Like
Agreed, choosing a thumbnail is excellent for marketing the video.  Thanks.
Photo of cm201

cm201

  • 1 Post
  • 1 Reply Like
This feature would be heavenly!
Photo of David D

David D, Technical Product Manager - Camtasia

  • 139 Posts
  • 176 Reply Likes
Official Response
We've updated the status of this idea to Not Planned.

Thanks for submitting and voting for this idea. Due to the higher priority items we’ll be addressing ahead of this idea, we are not planning to address the idea at this time. If it’s suggested in future roundups and priority rises, we’d reevaluate its priority.
Photo of leanne.drew

leanne.drew

  • 1 Post
  • 3 Reply Likes
I would like to re-vote for this please. It is a priority in my book and would increase the value of Camtasia and reduce the need to go to the likes of Premiere Pro for this feature. Cheers
Photo of Anynomous Khan

Anynomous Khan

  • 11 Posts
  • 3 Reply Likes
Agreed!
Photo of Anynomous Khan

Anynomous Khan

  • 11 Posts
  • 3 Reply Likes
This idea is really a necessity, it's quite disappointing that the team ignores such fabulous feedback from its customers.
Photo of gknott

gknott

  • 5 Posts
  • 2 Reply Likes
Also a priority in my book... I am amazed that we are at version 20 and this feature is not offered!
Photo of gknott

gknott

  • 5 Posts
  • 2 Reply Likes
It seems the thumbnail is whatever is on the timeline at 5 seconds. So if you make sure your starting picture lasts that long, that seems to work!
Photo of gknott

gknott

  • 5 Posts
  • 2 Reply Likes
Dear David D.
Why is this not a priority? When I look at the changes in the new version 2020 - like magnetised content - they are nice to have and will be useful for *some* people but *everyone* using Camtesia produces videos and so *everyone* would benefit from being able to select a thumbnail. This makes it a priority for me and hopefully for you too :-)
Photo of kim

kim

  • 4 Posts
  • 0 Reply Likes
I agree...this should be a priority.  
Photo of Operator EDTAce

Operator EDTAce

  • 2 Posts
  • 5 Reply Likes
How this is not a standard feature by now is beyond me.... in today's world having an image you want at the start of a vid is standard....this is video creation software after all....missing a very basic function seems very dumb....
Photo of barbara.kari

barbara.kari

  • 6 Posts
  • 4 Reply Likes
Please Techsmith - part of creating content is having your video well represented; sending a nicely produced video to a customer that has a random thumbnail does not represent my company well nor create a positive user experience. 
Photo of barbara.kari

barbara.kari

  • 6 Posts
  • 4 Reply Likes
Dear Techsmith, this request was tabled 2 years ago... how can we revive it on the priority list?

Photo of Brooks

Brooks, Camtasia Technical Product Manager

  • 307 Posts
  • 265 Reply Likes
Just so I'm understanding correctly, you want to be able to choose the so called "poster" frame for an exported video so that when you are browsing with the OS you see a friendlier thumbnail? Is that correct, or are you looking for something different?

Brooks
Camtasia Technical Product Manager
Mobile Technical Product Manager
TechSmith
Photo of gknott

gknott

  • 5 Posts
  • 2 Reply Likes
That's correct. I want to select the image that appears as a thumbnail when browsing in Windows files or when I upload it to e.g. my website or YouTube. This should be a picture file which I select from my computer (gives 100% flexibility). That would be great! Alternatively, I could live with the solution used by the new "save as template" function which uses the picture where the playhead is when the file is saved (in this case, when the video is created).

(Edited)
Photo of Brooks

Brooks, Camtasia Technical Product Manager

  • 307 Posts
  • 264 Reply Likes
Well those are two different things. What you see in Windows is file system is what's known as the "poster" frame. We will have to do some work to make that a configurable option.

YouTube actually generates 3 or 4 potential frames randomly from the file when you upload it. They also let you upload your own custom thumbnail. Camtasia can generate a thumbnail that you can upload to YouTube. Below is a video tutorial on how to do that:



Brooks
Camtasia Technical Product Manager
Mobile Technical Product Manager
TechSmith
Photo of gknott

gknott

  • 5 Posts
  • 2 Reply Likes
Thanks for your feedback. It seems what I am after is the "poster" frame. Please can you plan the necessary work to make this a configurable option?
Many thanks.
Photo of kim

kim

  • 4 Posts
  • 0 Reply Likes
BTW - not everyone uses YouTube to present videos, so this option needs to be available. I don't care if it is called "poster" frame or thumbnail, I don't want a random selection of the video used prior to my users selecting "play".  Thank you!!
Photo of Operator EDTAce

Operator EDTAce

  • 2 Posts
  • 5 Reply Likes
I posted before.  Seems Camtasia is saying...hey YouTube and other platforms let you pick an image to show...so we dont need it. 
The problem is that if you send the video or post it on a non-YouTube like site....the video just pics a frame....you cant. It often picks a frame that makes the creator look bad....like in the middle of talking...with blinking etc. 

So to be clear we want to be able to choose the frame of the video that would show when we post and CAN NOT pick an image.  Why can't we just choose the frame that shows when we just post the video or send it to someone?  Why doesn't it just default to the very first frame? For most of us put an intro image or start with a good look...so it would seem logical to either let us choose or just default to the very start.

So please stop telling us how to do this in YouTube etc...we know that...that is not what we are asking. We are asking you to fix the program so we can choose or it defaults to the first frame.

This has been up for a long time. It makes no sense that this is not being addressed....we all need this.


Photo of Rick Stone

Rick Stone

  • 6639 Posts
  • 3199 Reply Likes
I think there may be some confusion going on here. The thread is about how to configure the poster frame for the OS. And that means Operating System. I note that you mention using sites similar to YouTube. And while I always stand to be corrected on things, I'm doubtful that if we had the ability asked for (choosing the frame to be used for the Operating System) it likely would have zero effect on these sites similar to YouTube. I believe they each handle videos in a different way.

But then again, I did say that I could be wrong.
Photo of kim

kim

  • 4 Posts
  • 0 Reply Likes
Hi Rick,

We want the functionality within Camtasia.
Photo of Rick Stone

Rick Stone

  • 6639 Posts
  • 3199 Reply Likes
Hi Kim

Your comment leads me to conclude that you may be confusing me with a TechSmith employee. I'm not. I'm just a user same as you and most others here. ;)

Cheers... Rick :)
Photo of kim

kim

  • 4 Posts
  • 0 Reply Likes
You are so right!  However, in the meantime, I discovered that wherever the playhead (? the green-downward pointing arrow on the timeline) is what is delivered as the "frame".  I am very new to Camtasia, so don't know all of the terms, but am happy that I discovered this as it takes care of the issue for me!