Color degradation in Snagit capture (Snagit Version 2018.2.3 on Mac)

  • 1
  • Problem
  • Updated 1 month ago
When I use Snagit to screen capture, it darkens the colors of the image so the screenshot is not representative of the original. I have Snagit Version 2018.2.3 and macOS High Sierra 10.13.6. This has been going on for at least the last year. I have not noticed it in versions before 2018.

Photo of aew309

aew309

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 1 month ago

  • 1
Photo of Luke Griffioen

Luke Griffioen, Employee

  • 704 Posts
  • 173 Reply Likes
Hi,

Thanks for reporting this, I'll pass it along to the team.
Photo of Luke Griffioen

Luke Griffioen, Employee

  • 704 Posts
  • 173 Reply Likes
Hi,

I saw the same behavior you're seeing with Snagit 2018.2.3 and macOS 10.13.6. I tried Snagit 2018.2.3 on macOS 10.14.0 and the colors appear to be accurate, so it appears that Apple fixed this issue.