There are a lot of good comments for TechSmith but they are unfiltered. The question is how do you monetize comments? Comment forums cost money to implement and manage. May I suggest that commenting be a subscription proposition. Yes, I know. That filters out some comments that are worth airing so pick your poison. I would happily pay a dollar a month to reduce access by trolls. Maybe then, the segmentation of comments everyone wants could occur, and TechSmith wouldn’t have to monitor the forum as a company function.