I'm currently using snag it and Camtasia, I am also trying to use Dragon naturally speaking. Dragon works through the keyboard, so it would be very nice if Camtasia and snag it were both completely accessible using keyboard shortcuts. Snag it does have the ability to add custom keystrokes for just about anything on the the ribbon, but the entire interface is not accessible via the keyboard; such as the zoom controls. Camtasia does not offer a lot in the way of keyboard access. So my request is that both of these applications be customizable for assigning keyboard shortcuts to the entire interface.