compose email capture crashes snagit

  • 1
  • Problem
  • Updated 4 weeks ago
for whatever reason, my email capture is crashing snagit any time I try yo capture a screenshot from any active window to compose an email using outlook.
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emarquez

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Posted 4 weeks ago

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a.pawlickamaule, Employee

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Hi,

Thank you for reaching out. What version of Snagit are you using ?

Is it only outlook that is causing that ?

You can always open a ticket with support here: https://support.techsmith.com/

Best,
Ania
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emarquez

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using12.4.1
snagit only crashing when I use the screengrab to a composing email within outlook desktop app

thank you for your time