Computer crashed - key software lost

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  • Updated 2 years ago

Hi,

My computer crashed and also my camtasia software... Furthemore I don't find my key software and I only have my purchase order for camatasia done by a Tier supplier. How can I get my software key?

Thank you for your answer

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antoine.legrelle

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Posted 2 years ago

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chris.johnson

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My software keys are saved to my TechSmith profile.  Perhaps yours are, too?  If not, maybe you should contact the Tier supplier? Good luck!!
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antoine.legrelle

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Thanks for your answer, I will see with my Tier suppliers if I can get it.
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Fred Grover, Champion

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I would go to the TechSmith Support website and check for a Lost Software Key(s) if you registered it after installing the software and see if it is found. The link for that is below:

https://support.techsmith.com/hc/en-us

If that does not work then I would put in a support call or email to TechSmith from the link above and ask them if they may possibly have it or can give you more information on what you need to do to get your license key.

And I would also suggest you contact the Tier Supplier as you did not state where you purchased the software from and see what they can do to help you. I hope this helps and let us know by posting what you find out back here and if this issue gets resolved. Have a great day/night.