Concerned about freezing laging and crashing Camtasia Mac 2019.0.6

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  • Updated 6 months ago
I was moving along very well, until I updated to camtasia mac 2019.0.6. I have never experienced the issues I have seen recently. I have freezing, no playback, hard to move scrubbers to edit, crashing, and non responsive. I am in the process right now of trying to finish a project and I have to keep closing down and restarting. I have sent in several of my crash reports. I have been pleased with Camtasia until now. I hope you have a fix that will be coming out soon. I really need to get my projects done. Thank you.
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tdwright23

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Posted 6 months ago

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bill.raymond

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We had some other people post this question and I’ve also been working for a long time with support. I think we all know the best workarounds to keep it running longer, so check out this thread.


https://feedback.techsmith.com/techsm...
(Edited)
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David Bookbinder

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If all else fails, and the workarounds Bill mentions don't help you, try transcoding your media files to some generic format that Camtasia won't choke on. I just had to do this today, on Windows, using Handbrake, and I've had to do it frequently. The original file and the output file have the same FPS, use the same codecs, and have approximately the same compression. The original file causes Camtasia to choke and the "converted" file doesn't.

Shouldn't happen on a mature product, and TS claims it's "rare," but it's a common complaint on this forum so it can't be that rare.

David