Connect to Mobile Device problem/solution

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  • Updated 4 years ago
I have both Snagit and Camtasia for Mac.  I couldn't get my Samsung Galaxy S6 to connect across my network to either of them using the QR code.  I also have an iPad 4th Generation and an iPad Air2; both of them quickly connect via the QR code.  I thought I was having an Android/iOS issue, but then I had an inspiration.  I also have two Sceptre E275W120 monitors hooked up to my iMac, so I displayed the QR code on one of those and my S6 connected immediately.

I don't know if this is a Samsung issue, an iMac issue, or a TechSmith issue, but it succeeded as a workaround for me.  Of course, I know not everyone has multiple monitors on their system, so this might not be any help for those folks, but if it's not something TechSmith can address, it's a Q&D fix for those who have the option of using it.
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Posted 4 years ago

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