Using Camtasia 8 on my Windows 10 machine (previously Windows 7) has worked almost flawlessly since the day it was released.
Camtasia 9 crashes every single time (on same laptop) that I try to close the program. It crashes if I try to create an output preset.
Camtasia 9 Recorder won't even open and run.
I have used Camtasia every day since version 5.
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I'm sorry you are having trouble!
Joe is correct; this is a job for our Technical Support team.
We cannot run the system diagnostics needed to see what is going on but they can.
On the site listed above, you can create a support ticket, give them a call, or do this via chat.