Contiual Rendering failure

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  • Updated 9 months ago
Up until yesterday I've had no issues with rendering, in fact its been quite good (if a little slow). I've done projects that have been almost an hour long without a problem joining, editing etc several clips together smoothly.

I have read several similar issues here, so before posting my own problem I followed some of the suggestions to no avail. I'm using 8.6 with Windows XP currently.

While I am typing, I could ask this. Would deleting the software and reinstalling help?
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Melanie Spicer

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Posted 9 months ago

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kayakman, Champion

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it sounds like there might be a corruption in that specific project?

perhaps give this a try to see if you can identify a cause ...

How To Find And Fix Production Failures 2017-04-02
http://www.screencast.com/t/nc9g32KKqbHx

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Melanie Spicer

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I only see a black screen on that page???
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kayakman, Champion

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I just tried it myself; it works OK; what browser are you using ?

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Melanie Spicer

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Firefox. I think the problem is with the software. I tried to go back and see if there were any problems with the clips I had joined and the whole thing shut down just moving the video slider across.
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kayakman, Champion

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regarding the video, maybe try using a different browser, like Chrome or Edge

you mentioned that all was OK until 2 days ago

I assume you're using Camtasia 2018?

what is in the project [type of media, where did they come from, etc]

can you post a screenshot showing project on timeline, at max zoom out [ctl-shift-7]?

show as many tracks as possible
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Melanie Spicer

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I'll have to get into Chrome later. It's very glitchy on my computer and I need to shut down all other windows.

Yes it was perfect. I've gone through my other software as well to be sure; everything else works fine including my husbands Cad-cam which is a huge sucker on RAM

Camtasia Studio 8.6 (that is the latest I can use, since we can't upgrade to Windows 10 until we buy a new computer)

the media are video strips converted from my DVD collection using Freemake to MP4

I've done 2 screenshots. One at full size and one as you suggested.

thanks by the way for your help. I really need it.


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kayakman, Champion

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thanks for the screenshots

can you try a test?

if you can play the 2 media clips in some player, capture them playing with Camtasia 8 Recorder, this will give you trec files

use those trec files in a project

still have the problem?
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kayakman, Champion

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what dimensions are the media clips: what frame rate?
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Melanie Spicer

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As in size for each clip? How do I determine the frame rate?
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kayakman, Champion

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size = x,y dimensions

in Windows Explorer, select clip; if details panel is showing, you can see dimensions and frame rate [I use Win 10 and can't remember how earlier version worked]

dimension should also be in clip bin if using details view

can you try the quick test?
(Edited)
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kayakman, Champion

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or, just make 2 new short captures with Camtasia Recorder, use those in a new project; problem gone?

just trying to see if issue is due to your converted media
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Melanie Spicer

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I just did a quick test by picking two clips that I know were successful on a previous project. The result was the same. The rendering failed at 4.5%. Plus when first loading one clip the software froze, then shut down. I'm at a loss to be honest. I've run my CCleaner twice, and as I said checked other software and found no issues.
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kayakman, Champion

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do you have a free screencast.com account?

if so, can you export the problem project as zip; upload the zip to sc.com, share a link to the zip here

I'd like to take a look at that project in CS8

but can you also make 2 new Recorder captures and test?
(Edited)
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Melanie Spicer

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No I don't. I'll make one shortly after I get the kids off to school.

recording isn't working. Well it is, but it tells me the audio files are invalid?
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kayakman, Champion

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Re off to school ... been there, done that :)
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Melanie Spicer

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It's been thrust upon me! I only have one of my own, she is 2. My brother and his wife are going through some issues, so I'm looking after their 3 youngest for a while.

Okay, the problem and I should post up something for others who may have had similar issues.
When running, especially on old computers such as mine, Camtasia needs to use a lot of RAM. The first thing I did was to go through my program files and I deleted any program I haven't used for a year or more; that freed up a lot of space. (2.7gb) I then ran a registry fix with CCleaner (missing DLL's). Lastly, when rendering, I shut everything else down I didn't need open and it worked a charm. I did it 3 times to be sure. Happy camper now ^_^

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kayakman, Champion

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very glad that you're got the project issue worked out

no doubt you've got your hands full watching 4 kids
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Melanie Spicer

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Yes its a weight of my mind.

4 kids, 8 horses, 3 dogs.....oh and a husband, needs constant watching...