Copy/Paste Images from Snagit 10 Incompatible with Corel Paintshop Pro X4

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Archived and Closed

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I often use Snagit 10 to snag screen captures off of webpages, and then copy and paste them into Corel Paintshop Pro X3 Ultimate which worked great.

I just upgraded to Corel Paintshop Pro X4 Ultimate and when I copy and paste an image from Snagit 10, the right side of the image is cut off and appears on the left side of the pasted image. Please see screen captures from Snagit 10, PSP X3 and PSP X4.





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Kirk Shoemaker

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  • frustrated

Posted 8 years ago

  • 1
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Nick Herber, Technical Support & IT Manager

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Hello and good afternoon.

For something like this, I would suggest putting in a ticket with our Tech Support team here:

http://techsmith.custhelp.com/app/uti...

It's similar to an issue I have seen a couple of times in the past with other products a a few years ago, so it would probably be best to do our troubleshooting there so we can collect any necessary diagnostics and try to research the issue. Thanks!
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Kirk Shoemaker

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I thought I was submitting this problem to Tech Support, and spent alot of time creating this report with screen captures and all. The Tech Smith Tech Support webpage makes direct contact with a Human quite obscure & hard to find. I don't feel like duplicating all of my work again. Since you work for Tech Smith, I would appreciate it if you would forward my trouble report to Tech Smith Tech Support.

Thanks,
Kirk
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Nick Herber, Technical Support & IT Manager

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Hello again Kirk.

I have put in a case for you and you should be getting an email from it shortly. Thanks!

Nick

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