Copying Simplify Chinese from .doc failed in Callouts

  • 1
  • Question
  • Updated 5 years ago
  • (Edited)
I was trying to copy and paste my script from word document to Callout features in Camtasia Studios, but it turns into garble. The version is 8.4.4 (Build 1859) - Nov 7 2014
Photo of gkclau

gkclau

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Joe Morgan

Joe Morgan

  • 7108 Posts
  • 3864 Reply Likes
I had no difficulty copying and pasting simplified Chinese into callouts. Maybe if you try selecting the text in Word and  then copy and paste it will work. It's just a suggestion but it worked for me. See Image Below.



You could contact Tech support as well.

This is a Free Service. Submit a ticket at,
https://support.techsmith.com/anonymous_requests/new


Or call, >>> 1.517.381.2300

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2878 Posts
  • 635 Reply Likes
Hi,
I also am able to paste in simplified Chinese characters.
http://screencast.com/t/1IuKHJMUlBn

Do you have the correct fonts installed on the computer you are using? You should have the Chinese font pack installed for Windows.

Is your system turned over to OS in Chinese? If so, perhaps there is an OS issue occurring?

Is this a recent issue that has occurred or is this the first time trying?

Let us know about the fonts, okay?

Thanks,
Kelly
TechSmith

This conversation is no longer open for comments or replies.