Could not open INSTALL.LOG file

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I m using Camtasia 2, i wanted to try 9, so i was trying to uninstall this Camtasia 2, but while uninstalling i am getting an error i.e Could not open INSTALL.LOG, where as i have gone to the folder where camtasia 2 is there, i have opened this file manually to see weather it works or not, it opens, please help me to uninstall camtasia 2 and install camasia 9
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Jaswanth Jain

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Posted 5 months ago

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Mal Reynolds

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Camtasia 2 was a Mac version. Camtasia 9 was a Windows version. (There may have been a version 2 for Windows as well but if there was it was in the Neolithic era.)


You have this under the Camtasia Windows heading, but can you confirm the versions? You wouldn't have had Camtasia 2 running on a modern PC and you certainly can't install C9 on a Mac. (Unless weird and unreliable emulator software is involved.)
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Rick Stone

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Indeed there was a Windows version of Camtasia 2. It was released June 8, 2000.
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Jaswanth Jain

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I am running Camtasia 2 on windows server, i wanted to try some new features which are available on camtasia 9, so i was trying that, can you please help me to uninstall.
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Mal Reynolds

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I'm not sure that running software from 18 years ago, and replacing it with another outdated if functional version, is the best of all ideas. It's probably why C2 isn't uninstalling properly. There have been a LOT of changes in Windows since that time.

But in answer to your question, you would not need to uninstall version 2 before installing version 9. Two modern versions can coexist together (I have both C9 and C2018 on my machines) and I'd say it's for certain that you won't be getting any conflicts between C9 and C2.

Just make sure that you do the installation to a different folder from the C2 one. (Which should be the default anyway.)
(Edited)
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Brian Nystrom

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If you decide that you must uninstall version 2, you can always use Revo Uninstaller, which is a free application that works really well for cleaning up the junk left behind by applications. I've used it for years on hundreds of computers and it's a great product.