Hello, how are you?
I have bought camtasia a while ago and until yesterday it was working perfectly. Today I went to open the program and it tells me that it has detected a "counterfeit" license. My program is purchased and registered in the name of <EMAIL ADDRESS REMOVED> in case they want to check.
When trying to re-enter my license number opens a window that says that you can not connect to the server (my pc has internet, the program is allowed in the firewall and is not in the file drivers / etc / hosts.
How can I solve my problem to continue with my project?
From already thank you very much
I have bought camtasia a while ago and until yesterday it was working perfectly. Today I went to open the program and it tells me that it has detected a "counterfeit" license. My program is purchased and registered in the name of <EMAIL ADDRESS REMOVED> in case they want to check.
When trying to re-enter my license number opens a window that says that you can not connect to the server (my pc has internet, the program is allowed in the firewall and is not in the file drivers / etc / hosts.
How can I solve my problem to continue with my project?
From already thank you very much
Posted 5 months ago
Kelly Mullins, TechSmith Employee & Helper
I've bought version 8 (camtasia / snagit Bundle), and I'm still using version 8.x.x
I can not pinpoint what exactly it is since the license problem does not let me open the program but I still have the 8.x.x (I have not updated to 9).
I can not pinpoint what exactly it is since the license problem does not let me open the program but I still have the 8.x.x (I have not updated to 9).
Sorry, i use Google translator Español - Ingles
Kelly Mullins, TechSmith Employee & Helper
camaral
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