Crash while starting Camtasia Studio 8

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Camtasia Studio 8 was crashed while starting up.

There's a box popped-up with the word "Camtasia has stopped working"

Does anyone know what's going on? 

Thanks!
Photo of Tony Weng

Tony Weng

  • 3 Posts
  • 0 Reply Likes
  • confused

Posted 6 years ago

  • 1
Photo of Richard Campbell

Richard Campbell, Champion

  • 227 Posts
  • 30 Reply Likes
For issues like this you need to submit a support ticket - http://support.techsmith.com
Photo of Tony Weng

Tony Weng

  • 3 Posts
  • 0 Reply Likes
Thanks! I've submitted a request
Photo of Joe Morgan

Joe Morgan

  • 8316 Posts
  • 4478 Reply Likes
If you have had Camtasia for some time and this problem is "New".

You may be able to correct the error with a simple repair install. This reinstalls the program using the "Original" installation files and only reinstalls the key components. All your folders, settings, etc. will be preserved.

Just run repair from the control panel as shown below. This only works if the program worked correctly prior to your errors. 

Regards, Joe   

Photo of Tony Weng

Tony Weng

  • 3 Posts
  • 0 Reply Likes
Hi Joe,

I've tried but it still unable to work.

Thanks for your advise!

This conversation is no longer open for comments or replies.