Crashes trying to create animated gif; MiniDump attached

  • 3
  • Problem
  • Updated 2 years ago
  • (Edited)
Crashes while trying to create animated GIF. Collecting minidump now...
Photo of kingces95


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  • Disappointed

Posted 2 years ago

  • 3
Photo of Rc1974


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Have the same issue. Two weeks and no reply for this person. I just purchased, perhaps I need to reach out for a refund.
Photo of Robert R.

Robert R., Online Community Admin

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Hi Rob and thanks for stopping by;

As this is a user-to-user forum those seeking technical support should open a support ticket, which you can do here.

Photo of Kirsten Larsen

Kirsten Larsen

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I create animated gifs all the time. I'm wondering if this is related to an update of some kind. Just started happening in the last day or so. I create the MP4 raw file, convert to GIF. The spinner is visible for a short time, then the program closes.