Camtasia Cross Platform Support...Between Project Files on Mac and Windows

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  • Idea
  • Updated 4 years ago
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Merged

This conversation has been merged. Please reference the main conversation: How can I share Camtasia projects between a Mac and Windows computer?

I am sure this is not a unique idea or request, but as a longtime Techsmith Camtasia/SnagIt user I recently (today) downloaded the Mac version to try out and was surprised that camrec and camproj files from my Windows machines are apparently not compatible. It would make for a very efficient and productive workflow if the files were able to be shared across platforms.

I work in technical marketing for Autodesk, and my team is responsible for capturing images and video of our software in use, and then editing/producing for distribution via the web, print, etc. Point being that at times we are capturing on either platform, but would like the flexibility for someone else on the team to edit/produce on another type of OS.
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Jay Tedeschi

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  • bummed...

Posted 9 years ago

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t

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Actually, isn't the discussion itself a joke?

Of course platform compatibility matters.

Do your homework, tech smith, even if it might suck for you business wise.

If you do the step to offer a product for two platforms, OF COURSE compatibility will be expected.

How could that come unexpected? It is hard to believe.
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t

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Actually, the discussion itself is a joke.
Of course platform compatibility matters.
So just do your homework, tech smith, even if it might suck for you business wise.
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Mike Jewell

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Since I do very little of this, I'm looking for a less expensive start.

This reply was created from a merged topic originally titled
Can I save a video to CamStudio vs. Camtasia?.
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analytics

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Just run into this - and am a little peeved that I can't work platform-independently with the .camproj data. (I use the cursor data).

+1 for platform independence SOON!
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Mike Korner

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If the products aren't compatible, they shouldn't be named the same. So instead of making them compatible, you could just rename them :)
- Example (Windows): Camtasia
- Example (Mac): Mactasia
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orsonk

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Can I record on Mac version of Camtasia, then edit using the Windows version?

This reply was created from a merged topic originally titled
Record on Mac, edit on Windows?.
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Steve Covello

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There is hack way to go from a PC to Mac project, but you will lose some data in the process. And you will need access to both versions of Camtasia to do it (or tell someone with the PC version what to do).

- Open the PC-originated project and right-click on a screen recording. Select "Extract Camrec Contents...", and send them to a folder.
- The extraction process will give you an AVI and a WAV file. Ignore the rest.
- Open the AVI in MPEG Streamclip - a free cross-platform encoder from squared5.com. The AVI will point to the WAV file to playback audio, so you don't have to process the WAV separately.
- In MPEG Streamclip, goto to File/Export to MPEG4. Set the export settings to 100% quality, no bitrate limit (leave it blank), maximum audio quality (default), deselect "deinterlace" (it's already deinterlaced), leave the size as is. Let 'er rip to the same folder.
- Open Camtasia for Mac and import your MP4. Bah-boom. Looks pretty good.

No metadata, tracking or anything goes along with this, but you can at least use the raw recording as a starting point. Note: While it is possible to import an AVI into Camtasia for Mac, it takes FOREVER to process, and when you drop it in the timeline, it will crash.

thx - Steve (a former video editor who used XML for cross-platform and cross-application project transfer *cough cough*)
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Sarah Avigad

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I didn't bother reading all the comments here, but have to say that I was very surprised to see that even with the latest version of Camtasia for Mac the cross-compatibility issue is still an open item (I started using this app over two years ago).

I am a mac user at home, but a windows user at work, and the inability to start a project at home and continue working on it at work, or vice versa, without actually bringing my computer with me is so incredibly annoying.

The fact that this conversation started 2 years ago and the issue is still open for discussion shows that TechSmith isn't taking it seriously, which is also quite disappointing. You have a great product - but what is the hold up on introducing a new file format that is cross-compatible?
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Melinda Goss

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We are using camtasia for usability testing. Depending on what a user's preferred machine is, we sometimes use a mac and other times a PC.

Imagine our confusion and disappointment at not being unable to edit all the usability testing sessions on the one machine. Instead you have to work on both. It is very frustrating and annoying. Because the files types are the same eg camrec and camproj, you would assume they work on both platforms.

It would be great if you could fix this problem? Or could you possibly release some conversion software that allows people to do it?

Surely enough people have requested it?
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Pete Flecha

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When will I be able to work between Camtasia Mac and the Windows version projects?

This reply was created from a merged topic originally titled
Camtasia parity.
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Steve Covello

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If you have to ask, forget about it. Really. It would require Techsmith do a wholesale redevelopment - not just an updated iteration. Don't expect it soon. - Steve
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brucerothwell

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I think I made reference to this before, but it bears bringing up again...

Please don't blame Techsmith as if they are the only developer that has ever done such a thing. Case in point: Adobe Presenter.

Adobe Presenter is only available on Windows, even though PowerPoint is on bot Mac and Windows. Why is that? Who knows. But it forces users to have a different workflow when using PowerPoint to develop any training material.

Now, in Techsmith's case, I think, perhaps, what they did was apply a separate development team to Camtasia:Mac, and they probably set out to develop a tool that maximized OSX instead of Windows. Now, they have two separate products that don't even have a compatible file structure.

I work in a Windows world, and a Mac world. I would like to pass the data file back and forth. I can do it with other programs.

IMHO, I would like to see Techsmith make a public statement (if they have, I have not noticed it) to indicate their plans to surmount this very severe problem, even if they have to "port" their Windows version to OSX.
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Rodney Ackermann

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Hello

I have recorded a video on my Windows machine and have the camerc, camproj and the ZIP file.
When I share the video in 720P mp4 format, some of the recording gets scrambled for a few seconds every now and again.

I would like to do the production step on my Mac to see if it will handle the 720P format.

It seems the Mac version cannot import the ZIP file. How could I achieve what I wish?

Thank you

Rodney

This reply was created from a merged topic originally titled
Editing a recording made in Windows version with the Mac version.
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Conan Heiselt, Employee

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As you can probably see from the thread I've merged your question with, there is currently no automatic way to open a recording from Camtasia Studio in Camtasia for Mac.

Here's an article with some work-arounds: http://www.techsmith.com/tutorial-cam...
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Rodney Ackermann

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Thank you very much for the input and the article. That helps a lot and now I have an understanding of what is possible.
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Mike Janowski

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Hi Rodney...

I know not much about Camtasia, but do know video files, as I'm and editor who's been working at it since the days of 1" videotape.

Exporting (or sharing) the video file as an MP4 file should be no problem for the Mac to handle...720P is a fine format for Final Cut Pro or Quicktime to open. Editing MP4s is dependent on the editing program....fcp7 is miserable to try and edit mp4s, fcpX is a better choice, and I believe Premiere also edits mp4 files.

Don't try to import the zip file, use the MP4 that you shared...
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Rodney Ackermann

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Thanks Mike for the ideas. My problem is that the mp4 created on a Windows machine has video issues that I was hoping would not exist if I created the mp4 on the Mac.
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Mike Janowski

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video issues, in general, are format-agnostic. A video with a bad header, bad EoF or other corrupt data generally has problems no matter what. You might try a "can opener" program like VLC or MPEG Streamclip (if they have a Win version) to see if you can open part of the file and then resave it.
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Dennis Gould

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I have downloaded the trial version of Camtasia-2 for Mac - and will buy if I can get it to do what I need.
I would like to import a project created in Camtasia Studio into a blank, Camtasia for Mac project - but I am having no luck. Is this a PC v. Mac issue, a limitation of the Mac version, a limitation of the trial version or...???

This reply was created from a merged topic originally titled
WIll projects created in Camtasia Studio (PC) import into a blank Camtasia for Mac project.
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Steve Covello

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Dennis - If you look through the thread your question has been moved to, you will see that there is no direct way to do this and retain anything but the raw video/audio recording. Please look at the post I made about two months prior to this one and follow the directions to extract the video from a PC-based project for use in a Mac version. - Steve
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CK

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Shame on you, TechSmith.
Of course you need cross-platform compatibility for this type of product. And shame on you for NOT making this clear in your marketing materials.

I just wasted my money purchasing the Camtasia: Mac; wasted 8 hours of expensive time; and frustrated a whole group of colleagues who were trying to open template projects I created with Mac with Camtasia Studio.

You have another very unhappy customer here.
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johan

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I think the tool seems really great. But the inter-compatibility issues between Mac and PC simply is a show-stopper for us.

This reply was created from a merged topic originally titled
Great tool that we cannot use.
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Joy Garscadden

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I am the production assistant to two people who record camrecs on pc. I have a mac at home and want to be able to pull camrecs from the cloud to process but Camtasia for Mac only takes .avi. My understanding is that I would have to covnert the camrecs to avis on my work pc, save to cloud, then edit the avi from my mac. THEN to get it to the format for the client, I'd have to import the MP4 and produce it as wmv OR find a converter. By the time I go through the trouble of making the camrecs into avis and turning those into wmvs, I may as well just stay in the office and do the full editing and production. This is extremely disappointing and I'll probably end up requesting a refund since this process is utterly useless.
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brucerothwell

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That is the very reason why I've taken steps toward this workaround -- I set up Windows 7 with Parallels (you could use BootCamp instead) to run Camtasia, plus other apps that are not available for the Mac platform yet.
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Joy Garscadden

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I thought about BootCamp, but wouldn't I have to install a Windows OS as well? I can't imagine my company is so generous as to buy me that as well, and I have no need for it other than this, so I'm sure not paying for it.
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brucerothwell

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Well, I guess it depends on how much you want to invest in a solution -- you already are speaking of using your own computer and your own time.

I picked up Win7 64-bit for $79 -- it was a CD from Dell, used to reinstall Windows, but it is also used to install onto a fresh new computer, with the license key as well.

If you decide to go that way, I can share the link to the site I got Windows from.

BTW -- Another good reason for using Windows for Camtasia is for demonstrating videos of software in the Windows environment.
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brucerothwell

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Here is another comment on this very crucial topic:

If Techsmith does what I think they will do, they will revamp Camtasia:Mac to work with the same data files as the PC version, then eventually bring it into line with the PC version, feature-wise. I cannot imagine Techsmith not realizing the advantage of _owning_ the market on both PC amd Mac platforms for instructional/demonstration video development.

That leads me to this:

I have also been considering which elearning authoring app to settle on, to use _with_ Camtasia. After reading many reviews, and evaluating some of the major contenders, the writing is on the wall -- everyone agrees that Camtasia is the _very best_ for video development. However, it cannot be relied on soley, when interactive content is required, or software simulations, or extensive Scorm support, for that matter.

I implore Techsmith to see that writing on the wall, too... if you can see your way to _finish_ the elearning side of Camtasia, even if you doubled the price, you could _absolutely own_ the video development AND the course authoring sides of elearning.

Please.
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Rafael Ungson

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This reply was created from a merged topic originally titled
Why can't Camtasia 2.4.2 (Mac version) open ".camrec" files created from a PC?.


Hi: I just purchased Camtasia 2.4.2 for the Mac. The main reason for my purchase is one of my colleagues captured a video and screenshots for me to edit in Camtasia and saved it as a "camrec" file. I think she created this in the PC version of Camtasia. Unfortunately, when I tried to open it in my recently purchased MAC version... my Camtasia didn't recognize it.

One of my pet peeves is Software that can't recognize its own kind by virtue of differing Operating Systems. I thought this kind of behavior was abandoned in the early eighties when Adobe created a fiasco when individual Adobe programs couldn't open or access older versions of its kind.

This is a huge problem for me because my colleague is traveling right now, we're under a tight deadline and I can't access the Camtasia file.

Now, I also bought "Snagit" and am grateful that you developed these software. But can YOU PLEASE HAVE SOFTWARE THAT CAN OPEN FILES GENERATED BY IT? This is similar to having coin-operated restroom stalls... except the stall can't even recognize the coin from its own country...
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weevie833

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Look for the "Steve Covello" post from about 8 months ago that describes how to access the recorded file from within a camrec file to use in Mac.

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