Camtasia Cross Platform Support...Between Project Files on Mac and Windows

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  • Updated 5 years ago
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Merged

This conversation has been merged. Please reference the main conversation: How can I share Camtasia projects between a Mac and Windows computer?

I am sure this is not a unique idea or request, but as a longtime Techsmith Camtasia/SnagIt user I recently (today) downloaded the Mac version to try out and was surprised that camrec and camproj files from my Windows machines are apparently not compatible. It would make for a very efficient and productive workflow if the files were able to be shared across platforms.

I work in technical marketing for Autodesk, and my team is responsible for capturing images and video of our software in use, and then editing/producing for distribution via the web, print, etc. Point being that at times we are capturing on either platform, but would like the flexibility for someone else on the team to edit/produce on another type of OS.
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Jay Tedeschi

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  • bummed...

Posted 9 years ago

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Rafael Ungson

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It seems that it's been a year since TechSmith has received requests for cross-platform accessibility and still hasn't addressed the issue head-on with a viable solution. Here are some of my suggestions:

- Can't Camtasia default-save two versions of each project at the same time?: a hybrid file that is accessible from Adobe Premier Pro or Final Cut Pro; and is still editable from Camtasia Studio or Mac

- For your customer's sake, can you share a plug-in for both Premier pro and Final Cut Pro them to open ".camrec" files easily?

I primarily use Camtasia as a video-editing tool for screenshots. I share this inter-departmentally across my company which is largely driven by PC and engineers. Recently, they have been looking at the Mac system though, because they've found that the VMWare program (which allows for Macs to run software in a PC environment) is more stable than the PC counterpart. Besides, if you're a graphics person, a Mac environment is ideal. Why TechSmith developed Camtasia for the PC in the first place is beyond me. I guess it's all about market share and marketing, and NOT about usability.

Or... for that matter, I don't understand why Adobe hasn't developed a reliable screen-capture program ala Camtasia... Why? Because it's a natural progression to film what's on screen and edit. Who knows... if Camtasia is slow in adapting, they'll experience what "Avid" went through when Final Cut Pro entered the scene.
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weevie833

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Rafael - The metadata structure of a camrec file is quite different than what is embedded in a typical digital recording from a video camera. Cursor, click, command, hover, intent, etc. is not compatible with the standard fields in video (frame rate, field dominance, pixel aspect, timecode format, etc.).

To open a camrec file in the Mac, just right-click on the file and select "Show Package Contents". You will see the media files in there. Just copy them out and use them wherever you want. What you will *not* have is all of the metadata that correlates to areas of interest, mouse clicks, commands, etc. If you don't need it and just want the raw video/audio, then you're good to go.

NOTE: to do what I just said successfully, you will need the codec for playback: https://techsmith.zendesk.com/entries...

As for Adobe - I think they realized their goose was cooked when Telestream improved their ScreenFlow product over the years. Not worth the effort if the market wasn't there for it.
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Rafael Ungson

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Thanks for the explanation weevie833. Appreciate the background info. I went ahead and tried your suggestion: rt-clicking > show package contents... but my options box (Mac 7.5) doesn't have that option. I took a pic of all the choices in the rt-click scenario.

I'm wondering where I can go, aside from the rt-click status box and "get info" that leads me straight to the Media files of the file that you refer to. I also downloaded the codec from TechSmith. Am I to assume that I need the codec to view the media files or the codec to open the "raw" video/audio?

Please advise... and thanks again for your time and concern.
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weevie833

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I am on Mac 10.7.5 so I don't know what the issue is. Be sure that you are selecting the camrec file NOT the project file. And yes - you will need the codec linked in my prior post in order to view the video. Note: if you are working from PC-based projects, have them provide you with the entire project exported as a ZIP file. It is one of the export options.
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Rafael Ungson

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Here's the pic of what I'm seeing....

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weevie833

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I must correct myself. The files I am using are Mac-based and have either the "cmproj" or "cmrec" extension. The "cmrec" files will show media within the "Show Package Contents" process. The "cmproj" files will show media within the "recordings" subfolder in the "Show Package Contents" view. IF you have the codec, you can use these media files in an editing system (I would transcode them first to a standard/stable lossless codec first).

Another correction: If you are collaborating with a PC-originated project, they must extract the media from their recordings. This is done on the PC side by right-clicking on each media recording and selecting and selecting "Extract camrec content". This will produce a slew of misc files, including an AVI file. Use the AVI as your raw media - but I suggest you transcode it to another codec first.

Sorry for the confusion in my previous post - I was thinking of collaboration between PC users in the ZIP file method.
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Rafael Ungson

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Thanks for the clarification. I'll make the adjustments on my end and hopefully, our threads would shed light for others who encounter the same problem.

Have a great weekend!
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Nick McCloud

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Just been shown the batch rendering features in CS but there are none in the Mac version - no problem, I'll write an AppleScript - opps, no AppleScript dictionary support for anything specific.

Bummer.

So now I need to be able to easily move edited recordings over to a PC to do the batch rendering.
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Stephen Wagner, Employee

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We do have AppleScript support for our own internal testing, but do not feel like it is ready for general use, so it is hidden. It is possible to export. Here is a script that will export a project to a your desktop:

tell application "Camtasia 2"
tell project of first document
export file "/Users/username/Desktop/myVideo.mp4"
repeat
set shouldExit to not isExporting
if shouldExit then exit repeat
delay 2
end repeat
end tell
end tell

The export command starts the export, but the script will continue running. The purpose of the repeat is to let the script wait until the export has finished.
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Paul Freeman

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To add my thoughts as an end user looking at both the Mac and Windows versions - I work both on a Windows laptop (My day to day machine) and on a Mac desktop (For occasional work from home where screen real estate is an advantage), with everything syncing either via native functionality, Git or by DropBox. So I can pick up any computer and be up and running on it pretty quickly without worrying about manually moving files around and every app I use is supported by both platforms.

Camtasia's choice of having two platform specific editions gives me two headaches:
Firstly, Camtasia for Mac has the level of functionality I want and the price point is just about within what I can justify for the amount of use I'll get out of it. But for me, my main machine is Windows so Mac only isn't sufficient.

Whereas the Windows Studio version doesn't offer me any extra features that are attractive enough to consider the difference in price, and not including Mac support at that level makes it even more out of reach.

I'm not suggesting the Windows Studio is overpriced, I think it's a great product for some people but for me, what I need is the features of the "basic" Mac version, at that price, to work on Windows as well.
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Jason Valade, Customer Success Manager

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Just a quick update to let everyone know we are listening and we read all the comments here. TechSmith engineers are actively working on ways to provide a better experience for people working between TechSmith apps and across platforms and devices. This will be an iterative process. As a step along this path, we've made significant progress on a cross-platform recording format. This will enable individuals and teams to record on the Mac and edit on Windows, or vice-versa. We’re still far enough out from shipping these changes that I will refrain from giving date estimates. But please do know that customer feedback—including this thread—is playing a huge role in our decision-making process. I hope you’ll keep it coming...we need to hear from you!
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Whitney

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Astounding that Camtasia is considered a viable corporate and educational media creation tool when you are not platform agnostic.  You have to be kidding.  I myself use PC and Mac, let alone the numerous colleagues I have to collaborate with. And if you're still needing user feedback and example use cases why a team would want platform compatabilty for Camtasia then you clearly are living in a hole somewhere. Wake up and get with it!
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gexton71

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If I am working on a Mac using premiere CC, and send my project file
to someone who is using a pc, can that person open/work on my project
file?

I've done this between 2 pc computers and it worked fine. I
just needed to make sure that both pcs had the same drive & folder
naming structure.

I just don't know if this can be done with a Mac WITHOUT having to Relink the entire project.

Thanks,

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Paul Middlin, Employee

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In this first step, it is not the project file that you could move across platforms, but just the recording. So, record the video on Mac, and then create and edit a project on PC (or vice versa). But, you could not take a project you've been editing, with cuts, callouts, etc, and move it from PC to Mac or Mac to PC. Not yet, anyway.
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steffles

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Well I thought I would work from home today on my Mac.... on that recording I made yesterday at work on a PC. Sigh.

The software product I'm designing is for the Government and I'm creating an Orientation video. I need to record a PC screen, but I do all my editing work on a Mac. This is a typical setup in my office.  We also, switch locations and computers a lot. It would it be great to access PC files on my mac without having to first think of exporting files as an AVI! (am I missing something because some of these previous comments are YEARS old???) Plus secure, private file storage/sharing options would be useful.
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Mike Janowski

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Yes, you've missed the entire discussion about how Camtasia Studio IS NOT cross-platform compatible.  If you're a bit video savvy you can of course use MOVIES recorded from one platform to the other...but the geniuses at TechSmith still have not figured out how to do the same things with those movies (and the other authoring tools) on both PCs and Macs.  Sorry...
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Mary Ann Felts

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So I am switching to a Mac from my Windows machine. Does this mean I won't be able to open any of my previously created files?
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Steve Covello

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Yes. If you read through this entire thread, you will see that you are pretty much screwed. There are some workarounds, but no transparent method for cross-platform project migration.
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Toni Baier

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Hi TechSmith-Team!

I bought SnagIt some while ago and did some annotations to screenshots with it. My boss saw this and instantly bought it as well.
We did not spend a second on the idea that the Windows and Mac version don't share the same file format!!!

How can it be that this use case was not addressed during the deveopment?
(We are also software-developers and use XML-style files for this kind of stuff)

At least a conversion-tool would be handy to exchange the files cross-plattform!

I really hope something happens in one of the upcoming releases.

Regards,

Toni
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Brett Treptow

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I too am in need of cross platform functionalities. My SME's have Camtasia Studio and would use Camtasia much more but since I have a mac and do most of the final development, I can not take what they make and edit it. This severely changes which tool we use. I am forced to purchase yet another Windows license just so I can make minor edits.
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Liz Jardine

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Add me to the list of those needing cross-platform functionality. I do some of my Camtasia work at my Windows-based workplace and some at home on my Mac. I'll be switching back and forth throughout the life of my projects depending on where I am. Lack of compatibility can bottleneck my workflow. I have enough problems just scheduling time on the Windows machine at work which is in a shared conference room.
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Courtney O'Connor

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I just want to chime in to say I would also be in favor of cross-platform support as well. I have just recently bought a Mac for home (and Camtasia) and would like to have the flexibility to work with both Windows and Mac. Especially so I can continue to utilize my old project files too. Thanks!
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Werner

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Hi there,

Same input here. We've got people at work using PCs, but we're slowly changing our fleet to Mac and we need to collaborate on these files :-/ We're OK with purchasing separate Mac licenses for the new machines, but the inability to collaborate between platforms (or even edit old project files as we continuously do), is a really big deal.

Any update on this?
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Scott Wilkinson

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Just adding a +300 (?) to the desire for cross-platform compatibility. I work for West Virginia University---we have a need to begin producing software tutorials for our division, and (like so many others) we are about 50/50 Mac/PC among our production people. I'm on the verge of buying ScreenFlow and just telling everyone "Tutorials are produced on the Mac, period---get over it!" but I spent 10 minutes going through this thread in hopes that TechSmith has resolved the cross-platform issue. Looks like the last update was 6 months ago; what's happening TechSmith? Give us an update! :-) Unfortunately, I can't wait much longer. If there's no news in the next few weeks, I'm buying Screenflow (because I've heard more positive reviews of it than Camtasia:Mac) and be done with it.
—Scott
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paul.m.norrie

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Another one who finds it incredulous and painful that I cannot open a project created on the Mac on a PC.

I created a project on the Mac with recordings and editing, including annotations, effects, etc.   I wanted someone else who uses Camtasia on a PC to finish the editing.   As they use the PC, they could not open the project.  So they could not edit the annotations, effects etc that I had used.

This was very surprising.   From the comments I appreciate there will be a lot of work in this - the end goal should be to have the project files able to be opened in both Windows and OSX.  If there are incompatibilities based on the platform - I should still be able to open a project but be notified about what isn't supported.  Even better - when I save a project with items that aren't compatible on the other platform, I should be notified what they are.   Even better - a "keep compatible with (Windows/OSX)" option should be available while I edit to avoid using incompatible features.


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Jessie O'Donnell, Influencer Relations Coordinator

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Thank you everyone, for your continued feedback on this thread. We really do appreciate it!

I don't have an update on this progress yet, but I wanted to post this support article with our workaround for moving files between platforms in Camtasia Studio and Camtasia for Mac:
https://support.techsmith.com/entries/22870642-Camtasia-for-Mac-Moving-projects-or-recordings-betwee...

Please let us know if you have additional feedback or questions on this topic!

Thank you,
Jessie
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4evermaat

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This reply was created from a merged topic originally titled
cross platform snagit project file import/export between win/mac.


can you import mac .snagproj into windows .snag and vice versa? I think a lot of people are waiting for this, including myself.

Another related question is can you open .snag (win) snagit files on mac and/or vice versa?
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Steven Sauve

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This reply was created from a merged topic originally titled
Cross Platform Compatibility.


Just adding to the pressure you're already feeling. OSX is Intel based, and so making
applications like Camtasia cross-platform compatible should be a given.
Even eclectic apps like Media Composer, ProTools, and Premiere are
entirely cross-platform. There's only one reason you need to fulfill
this request - because it can be done. While the PC is ubiquitous, the
Mac is preferred by many, for very good reasons. Let's get Camtasia into
the 21st century!
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Jessie O'Donnell, Influencer Relations Coordinator

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Thanks for adding your feedback, Steven! Keep an eye on this thread for future updates.
(Edited)
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melissa

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PLEASE rectify this! I'm very frustrated as my assistant just got a Mac  and can't edit my Camtasia files any more.
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GE Digital

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This reply was created from a merged topic originally titled
Can I open a file created in Camtasia for Mac in Camtasia for PC?.


I've created a Camtasia project on a Mac (.cmproj) and need to be able to open it on a PC. Is this possible?
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Rob@PSA

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I'll add another case to the list:  We are developing training videos using Camtasia for Windows and Mac with creators located in different geographic locations using both platforms.  Although we can share the recording files (.trec) and audio files (.wav, ...), there isn't a way to share the project files.  Since the most important part of the effort is when you edit everything to bring it all together, not being able to share the project files is really causing a problem.  We desperately need to be able to create and edit Camtasia project files on either platform, back-and-forth, seamlessly (not just the video, audio, and other component assets).
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Neil Hinrichsen

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You can give up on this one (and TechSmith)

They never put any real effort into improving their products.  Snagit on Mac remains miles behind Snagit on Windows, and doesn't even have the ability to edit color properties (brightness, contrast, etc) which is pathetic.

The latest release of Snagit for Mac, for which TechSmith wants you to pay $24 to upgrade, has got a prettier UI - and virtually nothing else.  Smoke and mirrors.  You can see this in the video for the new release, a long 5min self-indulgent lot of waffling about the "design goals" they had for the new release - meaning, basically we made the UI a bit more attractive but were too lazy to do anything else.

This is a company that is only interested in milking its cash cows.
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4evermaat

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snagit license is supposed to be good for 1 mac AND 1 PC simultaneously.  Or did they change this?
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Joe Morgan

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That still applies.
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Blork

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Still applies, but that's not what this thread is about.
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pfbt1

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Just adding my request for FULL CROSS-PLATFORM compatibility.  I use a Mac for nearly all my clients, but currently have a client that is stuck with Camtasia PC. Even though I could use Camtasia Mac, I still have to transfer the TREC file to the PC and do all my editing on their PC.  BUT .. all my sound recording gear, etc. is set up on my Mac. This is stupidly inefficient.  I could buy both versions but the PC version is prohibitively expensive for my small business. What about a package deal for both versions?  Even better, do what even Microsoft and Adobe do ... offer full PROJECT compatibility.

While both are good programs (in their respective ways), I only use them under duress because of this lack of cross-platform compatibility.

Any plans? Soon? (This century?)
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Kelly Mullins, TechSmith Employee & Helper

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Official Response
Hello,

We wanted to let you know that a Camtasia cross platform project format is currently under development.

We understand how important this is to those individuals who work on both platforms and the businesses who have employees who need to be able to share their video projects across platforms.

While I can't give you a delivery date on this feature, please know we are committed to getting this out to you as soon as it is possible.
I will keep you posted here if there is any other news to share about Camtasia cross platform project file sharing.

Kelly
User Assistance
TechSmith
(Edited)
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Sandee Cohen

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Kelly,
You do know that this thread was created four years ago. You will excuse me if I'm not jumping up and down on this.
A timeline for "as soon as it is possible" would be very encouraging.
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Kelly Mullins, TechSmith Employee & Helper

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Hi Sandee,
Yes, I understand.

When this post was originally created, we were in the early releases of the Camtasia Mac product.

Since that time, we have been working hard on reaching feature parity as much as possible - that is, catching the Mac version up with the Windows version where it made sense.

We then had to totally redesign Camtasia Studio (version 8) on a new platform that would allow us to have cross platform recording files (TREC) and to give us the foundation for building the cross product project sharing.

We are now working on the cross platform project part of this whole process. While it might seem a simple task, it is actually quite complex and we have had to tackle this via incremental building blocks that keep inching us closer and closer to the goal of total cross platform compatibility.

While this is not the announcement of the year, (I didn't think it would be) I did want those who have asked us about cross platform projects to know that we have heard them, we understand their need for this feature, and we are actively working on it (and have been working on it).

Kelly
User Assistance
TechSmith

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