CS8 upgrade maintenance

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  • Updated 4 years ago
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On the purchase page for Camtasia Studio it says that TechSmith are now selling 'upgrade maintenance' - does this mean for main version releases or 'dot' releases?

i.e. I am a bit concerned about upgrading to CS8 if it means I don't get patches to fix bugs without paying extra.

Thanks.
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Kfish

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Posted 7 years ago

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Kelly Rush, Product Manager

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Hi Kfish,

Hopefully someone from sales can chime in with a more definitive answer, but I can say for sure that if you purchase Camtasia Studio 8, any point releases (i.e. 8.0.1, 8.1.0, etc.) will be available to you at no cost.

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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Randy Schott

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That's correct. Upgrade maintenance applies to major versions. If you are still under your maintenance period when we release a new major version (say 9.0), you get that for free.

All minors and maintenance releases are free for all users that purchase 8.0.

Randy
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Kfish

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Thank you both.

Thought that must be the situation, but thought it worth checking just in case.

Off to purchase an upgrade before the special offer runs out!
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Kelly Rush, Product Manager

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Great! Happy to help, hope you enjoy the software, and if you have any questions or comments, leave them here at the feedback site, contact our free tech support, or check out our excellent set of training material!

Tech Support - http://techsmith.custhelp.com/app/ans...

Training Content - http://www.techsmith.com/tutorial-cam...

Make sure to check out our blogs too, so you can keep up with all the latest news and information.

Blogs - http://blogs.techsmith.com

Happy Camtasia-ing! :)

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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mihart

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Hi,
When do you expect to release 9.0?

Thanks,
Michele
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Fletch

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Not for at least 3 years apparently :-)

Makes me wonder why I bought maintenance since the most beneficial part of it for me is being able to stay current in the event of major releases.

Consider someone who purchased around the time this thread was started.  They would have already paid enough in maintenance to purchase a major 'upgrade' outright. 

Not wanting to lapse, they would pay again today bringing the total cost to $225.  If v9 is not release for another year, then they would have spent enough on maintenance to cover the SRP of Camtasia!

While those registered users not on maintenance only have to pay $150 for v9.

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