Ctrl+F is including a black line at the bottom

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  • Updated 1 month ago
For many years, I have use Ctrl+F to make snips of the section and then add the snip to the timeline. For the first time,  today I notice this black line at the bottom of the screen. I have tried several times to correct the issue but I have not been able to. Before there was a seamless transition from video to png but now there is a jump because of the line at the bottom. Is there a way to adjust the Ctrl+F capture area? 

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cvalesa

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Posted 1 month ago

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Photo of Joe Morgan

Joe Morgan

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Are you sure the video/image is centered on the Canvas?

Regards,Joe
(Edited)
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cvalesa

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I tried it several times.
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Naomi Skarzinski

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I'm glad you brought this up. I've noticed that too but kept forgetting to mention it.

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Joe Morgan

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Interesting,
I just exported this image from Camtasia 2020.0.2
I don't have and such black lines, what version are you running?


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cvalesa

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2020 but I dropped the MP4 into 2018 and had the same result.
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Joe Morgan

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Sounds like you should contact support.

I even created a 1800 x 900 project. I can't make seem to recreate the error.

Have you tried disabling hardware acceleration?


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Regards, Joe