I want to highlight the cursor in Snagit videos

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  • Updated 7 months ago
  • (Edited)
How do I highlight the cursor and dim the background whilst recording a video in SnagIt?
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gemma

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  • confused

Posted 8 years ago

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info

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The cursor highlight and visualizing mouse clicks would be a great feature for Snagit.

I only capture small+quick video clips to show stuff to developers and I do not wish to edit these videos. So Camtasia is major overkill for me. 

But it would be great to see the mouse clicks in Snagit videos. Please bring this feature to Snagit!
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dept.alemany

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This feature is really necessary and I don't understand why it is not (yet?) included in Snagit (we payed for), meanwhile it is included in some freeware.

Maybe the reason is to make us buy the expensive Camtasia? :-/
(Edited)
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tim

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I have both Snagit (V13) and Camtasia (V9). I just recorded a video in Snagit, thinking it would be fully compatible with Camtasia, but when I try to add the 'highlight' cursor feature it doesn't appear?
Does this mean to get the Camtasia editing features I have to record specifically in the Camtasia capture feature?
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Joe Morgan

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Perhaps there was a misunderstanding? SnagIt videos work in Camtasia without conversion.

Regards,Joe
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Cheryl Hoover

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These were instructions I received from Tech Support on a ticket in November 2018. I haven't checked since.

"Unfortunately, we have a bug right now where Snagit MP4 files do not work well in Camtasia (if it is Snagit 13 or later being used to record the video). Can you try re-encoding the MP4 file from Snagit using a free tool called Handbrake and see if that MP4 works?"

So this bug has been corrected? I don't recall a recent Camtasia update since then but maybe there has been one.
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Joe Morgan

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Well, in your situation.It may very well be the case.

I just recorded a video using SnagIt 2019 as a test. I recorded some audio of my voice with a mic.
Then I recorded a music video playing for a while.
I exported it from SnagIt 2019.1.1 and opened it in Camtasia 2018.0.7

It was glitchy during playback because I was in software only mode. It was a large 2560 x 1440 recording. I enabled my graphics card, restarted Camtasia and playback was smooth.
As near as I can tell. There was nothing wrong with the recording.It was asking a lot of my processor.

I even did a .trec recording of the same content. Had similar results with and without my graphics card enabled.

That's not to say your situation should be the same as mine. Everyone has different hardware,operating systems, CPU's GPU's, etc.

I doubt tech support was in error. They know far more than me.

My thought was that it was possible a mixed message "May Have" gotten you the wrong information.Based on my experience. I can edit a SnagIt video if I want to.I don't understand why you can't?  
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Cheryl Hoover

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Thanks for your comments. I'll check in with Tech Support and see what they suggest. Tks!
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Daniel Foster, Snagit strategy lead

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Hi Cheryl and Joe - we're also working to track down this issue. As Joe says, Snagit video normally works fine in Camtasia. So we're trying to identify cases where it doesn't and reproduce those to diagnose the issue.