Cursor shown in the wrong place (Camtasia Studio)

  • 2
  • Problem
  • Updated 5 years ago
  • Solved
The cursor highlight effect in Camtasia Studio appears in the wrong place - e.g. while scrolling or pressing a button, the cursor is displayed at some distance from the spot where it should be
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Liubov Kiseleva

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Posted 8 years ago

  • 2
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Cameron Flint

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Hi Liubov,

Does the below article explain what could be happening in your case?

http://techsmith.custhelp.com/app/ans...

If not, it sounds like this could be a bug on our end. The best way to handle that is to open a Support case here:

http://techsmith.custhelp.com/app/uti...

That way we can get more information on your particular project to help determine the root cause. Sorry for the trouble!
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baardrg

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Have the same problem, but the link in this post to a possible solution is dead. Help!
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sbgi

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Having same problems with cursor as others...black box behind cursor if cursor is editable after recording.  Cursor offset from its actual location if cursor is NOT editable after recording.  This is a real darned if you do-darned if you don't situation!!
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Logan S.

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Hey everyone,

Sorry about the link up there being dead! Here is the current link to that article: https://support.techsmith.com/entries/22885697-Camtasia-Studio-Cursor-is-off-center-when-I-preview-m...

Hope that helps!

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Sean

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I am having this problem with mac. Now I have to record an hour over again, but will it just do the same thing?

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