Default Shape when editing in Snagit 2018

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  • Updated 2 months ago
Until recently, when I created a new screenshot, snagit auto-opened the editor, and my previous tool (by which I mean the one I was using last) was auto-selected for use with the new screenshot.
This still partially happens, but as of a couple of weeks ago, there's a subtle, unwanted change.

I'm usually using the shape tool, with the top left option, a red rectangle with no fill.

Now, every new screenshot opens up with Shape as the default tool, and a red rectangle, but with a WHITE fill. Not exactly a major issue to go back and change it, it's two clicks. But it's two extra clicks on Every Single Screenshot. And it's two extra clicks that I never used to have to make.

Is this a deliberate new feature? Or a bug? Is anyone else having the same issue?
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Joe

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Posted 4 months ago

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Rick Stone

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Hi there

After you change the fill to what you want, have you tried adding it to the Quick Styles? Maybe that's the answer?

Cheers... Rick :)
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reginaldwalton

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I noticed the same thing. I just thought it was how they did the "latest and greatest" version of Snag-It. Hopefully they get that changed/fixed.
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Joe Morgan

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Here's what I did, I open SnagIt 2018 and selected a tool.I did this 3 separate times.
I selected the Quickstyle positioned at the top left hand corner of the available styles in the menu.I put a   magenta rectangle around them in the image below.I used the tool.
Then I closed SnagIt and made a capture.

In all three instances, SnagIt remembered the tool I had selected.
However, the Blank/Default style was always selected and highlighted. "Green Rectangle"
That never used to happen.

Regards,Joe
(Edited)
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Joe Morgan

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Follow Up.
I uninstalled SnagIt Version 2018.2.0 build 1511 and installed version 2018.1.1 Build 924.
Problem Solved. I haven't been using 2018 lately and didn't realize this was happening.This needs to be reported as a bug. 
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Joe Morgan

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Tech support ticket submitted 7/14/2018 at 8 AM Easter Standard Time USA.


Regards,Joe
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Joe

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Thank you! How can I ensure I know when it's resolved?
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Joe Morgan

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So, TechSmith is considering this identical to other reported  bugs.

Hello, 

I think this is the same bug that we have described here:  Snagit (Windows): Quick Style Is Not Remembered Between Captures

We are working on a fix, and hope to have it in the next update for Snagit.  Thank you!

Which involves reinstalling version 2018.1.1 and waiting for a fix to be released.Which is what I've already done.
But you can click on the attached link and see that for yourself.

Regards,Joe
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cPass

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I am also having this problem and it is VERY annoying to somebody who takes many screenshots daily and uses the rectangles/circles with transparency on almost every single one. 

I'd like to know when this is resolved. It would be nice if this was just fixed in an update. I think Transparency should be the default option anyway.
(Edited)
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lwperry1974

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I just updated and thought it was a PEBKAC issue (Problem Exists Between Keyboard And Char).  I agree this is annoying and am looking forward to update to fix it.  VERY, VERY annoying.
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Christine

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This is driving me crazy as well!  Tech Smith, any updates?
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Joe

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Apparently, it's fixed?!
The link above says that it's been resolved, and that update was made 'Tuesday' (presumably 25th September)