Deleting images from snagit library without deleting saved files

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When I take a screenshot, I will save it to a PNG file (Ctrl-S) in one of my Windows directories.  After doing a lot of these, I went back to my library to get rid of all of the files/captures.
But, when I delete the files from the library it also deletes the files in the directory where I saved it.  What the heck is up with that?
I just want to get rid of the stuff in the SnagIt library.
How do I do this so that my saved files are not also deleted.
I am using version 13.1.6 on Windows 10 x64
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rick

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Posted 1 year ago

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Joe Morgan

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When you delete the image you need to choose "Remove From Library"


Delete removes them from there location on the computer also.

Regards,Joe
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rick

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Thanks Joe!
That did the trick. However, I did find a caveat to this.
The "Remove from Library" option works IF the files are still located in the same directory to which they were saved.
If I move the files to a different directory, then I cannot get rid of the *.png *.jpg entries that remain in the library.
I tried Ctrl-Del, Shift-Del, Alt-Del, Cut, Remove From Library.
I tried stopping/starting SnagIt. I rebooted and still the entries will not go away.
The only thing I can think of that might work is deleting the DataStore directory but I am not yet ready to try that.
Well at least they are not taking up space.

Thanks for the solution Joe!
Rick

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davidlambert

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I've had the same issue with broken links in the library. I simply restored the files to their original location and then removed the library image. After that, I put the files, via Windows Explorer, where I wanted them. If you right-click on a library image and select 'Details' you will know where 'SnagIt Editor' thinks the files should be.
(Edited)
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Rick Stone

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One way you could work past this would be to take any image and save it to the expected location using the expected file name. Then perform the steps davidlambert suggested to eradicate the entry in the library.
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allan.f.leslie

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Nice. Yes we need some sort of macro that can get Details, recombine the File name and Location  strings, and copy an arbitrary file to that location, renaming it. Then Library delete should work.

Better still Snagit should clearly distinguish between "Remove from library" = purge only from library, Library "delete" = delete working copy AND original (whether edited or just displayed!!!!!), and "Library -> File -> Move to recycle bin" which is the same as the latter. I updated recently from a much earlier version to 2020.0.1, then to 2020.0.3 today, and had been wondering where my precious files were going, almost blaming dropbox for a while. There is NO EXCUSE for deleting a file that was not even edited, but just displayed by the Editor mode. This is extremely poor thinking, which, while still silly in older versions, at least used to warn you that you had 2 options, to "delete from library" or "delete everywhere (or similar words).

We should be grateful that "Editor Mode -> File -> Move to recycle bin" only affects the local snagit file currently selected, and not the file it was sourced from. Oh dear, maybe I have just given the Snagiteers an idea! Sorry!

I have been using Snagit since it was free rather a long time ago, and I need it to be as error-free as possible. At least they seem to have got "panorama region capture" working most of the time, at last. It seems to have been completely re-written.
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davidlambert

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You can remove multiple images by clicking on an image and then 'Ctrl-click' on individual images or click an image and then 'Shift-click' on another one to select all in between and then select 'Remove from library.' It is also possible to click and drag over a range of images. If the files you want to remove from the library are not contiguous, you can select a range of files and then 'Ctrl-click and drag' to select more. See the short videos in this link.

https://1drv.ms/a/s!AuUw84o3Xy6Ri-0Gu26BjkMOoe4K8A
(Edited)
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ash.c3po

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This is very confusing.  Look at the button label, "Delete."  It is not removing from the library view.  Common sense would dictate is that remove would remove the file from the library, but it actually deletes the saved file.


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ash.c3po

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Yep, it was definitely a bug in 2019.1 version.  I upgraded to 2019.2, and remove from library works as expected.
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davidlambert

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I have 2019.1.1 right now but I have not experienced any such issues since upgrading to 2019 with files being deleted vs being removed from the library.
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ddudajr

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I came here tonight to raise the same issue. I have lost captures without realizing it many times. I'm now having to get in the habit of exporting to a temp folder. Copying all the images out of the temp folder to where I want them. Then deleting from the library and then deleting from the temp folder if they're still there. Overall I love snagit but this I think is the biggest flaw. Don't touch the files on my computer once I save them!
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stu_murphy

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Yep, this pretty much sucks. Just lost a bunch of stuff. If I capture an image or video and than save as from the editor, deleting that file from the editor has the effect of removing my save as (even if I move the file and rename it outside of Snagit manually it gets deleted when I delete from library). Absolutely ridiculous. I also don't have a remove from library option. I do not really want to pay to update a product for a such a fundamental issue.

=== Snagit 2018.2.5.5151 [enu] Diagnostics ===

(Edited)
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Joe Morgan

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If you hover the cursor over an image in the recent captures tray.
A circled X will appear to the upper right of the thumbnail.
You can close the capture without deleting it.



In the Library.
You can select 1 or multiple items in the Library.
Right click and select Remove from library.



Regards,Joe
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stu_murphy

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Thanks Joe,

The circled X method works (as opposed to say hitting delete) but I don't however have a remove from library option shown in your screenshot, which is a pain because Ctrl or Shift clicking multiple images in the library does not work in conjunction with the circle X method. Nevertheless, long live the circle X.

They should fix it so it works as people expect.

Cheers
Stuart
(Edited)