Development stalled - The End of Camtasia Studio

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  • Updated 5 months ago
  • (Edited)
From my perspective, Camtasia Studio v9 is by far less productive and reliable than v8 was.

The GUI is slow and cumbersome. You need so many clicks to reach the parameters you want to change.

Animations in v9 are a mess. They are controlling so many parameters, and when you change a parameter at one place - even if it's just the color of a mouse cursor setting - you need to edit it in all the other places, too.

TechSmith made the mistake of creating a single GUI for all the operating systems - thereby ignoring the useful user style guides that evolved over time for, e.g., Microsoft Windows applications. All the useful techniques to use a software fast and efficient on MS Windows (e.g. keyboard shortcuts) cannot be used with Camtasia Studio.

Many, many (!), simple to implement yet desperately missing features provided in this forum as improvement suggestions over the last couple of years have not been implemented.

Many - if not even all - of the bugs I reported have not been fixed over the years. Instead, development completely stalled.

From time to time TechSmith deploys a new minor version to lead us to believe that Camtasia Studio is still an actively maintained piece of software - yet, in fact, it isn't. The new minor versions neither come with improved features nor with any bug fixes at all. I hardly believe the minor versions come with any changes. It looks like they have just changed the version number for the new minor version to deceive customers making them believe they are still working on the project.

Apparently, there is no development staff working behind it. Given the project progress, the project itself may be regarded as abandoned and dead.

It's sad, yet true:

Interpreting all the above facts, Camtasia Studio is an abandoned, a yesterdays' piece, of software, similar to Winamp.

For me it's time to move on to pastures new.

.
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Axel Dahmen

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Posted 1 year ago

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David D, Technical Product Manager - Camtasia

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We can assure everyone that we are alive, well and fully staffed. We have a product road map that takes us through 2018 and into 2019. We are a profitable, growing product and TechSmith will continue investing in Camtasia. Just want to make it clear Camtasia is by no means nearing it's end.

We respect and listen to vigorous debate and feedback in the Community on the investments we’ve chosen to make in the product with version 9 and the subsequent releases since then.

The challenge for us to is to balance the needs of millions of Camtasia users so we can be most impactful for them. In doing so, it does mean we must choose some ideas and issues over others.

No doubt, we don’t always get it right. Our commitment is to make our best effort to listen here and in other channels so we have the information to strike that right balance.
(Edited)
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Axel Dahmen

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I comprehend and see your point of view.

Yet I haven't see any significant code fixes or product improvements for a long time.

This is minor release number 5 within - what's it been meanwhile - two years? Two years, that's 80 weeks of working power for a single developer. 80 weeks! That's 400 working days. And that's 3,200 hours of working time! 3,200 hours..! - And that's just the calculation for one single developer. How many developers do you have in your team?

Being a software architect I believe I can quite evaluate the difference between stalling and performing.

Frankly, the number of users is not a significant point when it comes to the degree of performance or the number of changes to the code base.

My intention when buying the software was not to pay for something having bugs that I report and won't get fixed for years. Not to mention the improvement suggestions getting liked but never get implemented.
(Edited)
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David D, Technical Product Manager - Camtasia

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Just want to make sure we are using accurate information. Camtasia 9.0.0 was released in October 2016 and we are on 9.0.5 as of this post (8/30/17). One of those was not a public release. 1 major release and 4 maintenance releases in 11 months.

Being more responsive to this community is something we are working to improve. In the coming weeks, we'll share with the community some changes to our process for communicating updates on the status of ideas related to voting round ups.
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Axel Dahmen

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Hi David, yes you are correct. Thanks for providing the correct information.

Yet, nonetheless , just divide the numbers by two. 1,600 hours still is a high enough timespan.
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Frank

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Just want to stress here that Camtasia 9 works very well for me since 9.0.4 when font issues were fixed, and I produce video presentations on a daily basis. With the current 9.0.5 I have no major issues that would prevent me from getting the job done. The only issue I have is some sync problem when using the pause button a lot when recording.

While version 9 is a complete redesign, it is still fairly easy to use compared to other video editing software. I cannot think of any real annoying issues in my work flow, which was pretty easy to adjust from version 8 to version 9. I still have both versions installed but have been using version 9 exclusively for several months now.

That said, problems with audio and video editing often result from driver issues on the OS. I have run into them a lot since I started video editing back in 2003. There is so much hardware to choose from and the drivers that come with them, it is always a challenge to build a stable system. It was back then, it still is today. Hardware acceleration, latency can also be a problem, to name a few.

In any case, from my experience I think the statement "I haven't see any significant code fixes or product improvements for a long time." is unfounded. From what I can tell, most serious problems with version 9 were fixed or I would not be able to use it in a production environment on a daily basis. This applies to Windows 7 64 bits. I have no experience with later Windows versions.
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Axel Dahmen

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I cannot share this observation. All the issues I reported to Techsmith still exist in the software, and even more, like borders of items on the timeline not following the mouse pointer when dragged (I only mention this as it comes to my mind while writing, and it's something that can't be missed when working with CS9).

I'm running CS9 on a German Windows 10x64.

Here's a video demonstrating that issue:

http://www.screencast.com/t/P5VPnUXz487O

(funny enough, this forum doesn't allow videos from Screencast to be embedded - only from other video storage hosts).
(Edited)
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Frank

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I haven't had those issues with the mouse so far on Windows 7. Even though I also use animations. But thank you for sharing so I know in case I run into it.
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Glen Barrington

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I think the OP was a bit over dramatic, but there is one thing I think he got right that I noticed as a new-ish Camtasia user.  

I found the transitions, effects, behaviors, etc. to  be bewildering, and difficult to change parameters.  I still find myself confused from time to time, and I click on what I think will invoke a parm change and nothing happens.

The thing is,  I'm an experienced programmer and DBA with a lot of background in object oriented programming, so it isn't like I'm swimming in new waters.  I don't know what can be done to simplify things at your end, but anything you can do would be greatly appreciated by me!
(Edited)
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Kelly Rush, Product Manager

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Hey Glen, thanks for your insightful feedback about transitions, etc. (I'd probably lump them all under the term "animations", if I'm understanding your problem correctly). If you haven't yet, give this tutorial a watch, especially around the 55 second mark, as it does a good job of showing how keyframes on the timeline affect different parameters that are applied to the clip.
https://www.techsmith.com/tutorial-camtasia-9-3-animations-effects.html
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nendykerr

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Even after I updated CS9 today, the audio and video quality while editing is frustrating.  The transitions don't show up when I play them after inserting them.  The video is choppy and does not play smoothly.  I presume it is skipping frames.  The audio also stutters (repeats the same sound several times).  It is really hard to edit when the preview quality is so poor.  I was happy with CS 8, but CS 9 is frustrating!!  The video and audio play just fine on my media player.  I really do not want to learn a new editing program, so please fix it.  This has been happening since I first installed CS9 and none of the updates has fixed it.  I use Windows 10 and it is also up to date.
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Axel Dahmen

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Gee ... 8 months passed with no considerable bug fixes or improvements happening ...

You must be very busy

... doing other things.
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David D, Technical Product Manager - Camtasia

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Camtasia has had 4 releases on Windows and 7 releases on Mac in the past 12 months with the most recent being March 13, 2018. Those releases included both improvements and bug fixes. Here are links to the Camtasia Version History for Windows: https://support.techsmith.com/hc/en-us/articles/115006443267
Mac: https://support.techsmith.com/hc/en-us/articles/115006624748 
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sebastian

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There is no question that Camtasia is very slow with updates/enhancements. I have been eagerly waiting for the ability to speed up video/audio without changing pitch but nothing has happened for years on the windows version. Such a crucial feature, it’s shocking that it’s still not available.
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Rick Stone

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A new version of Camtasia will be available on June 19! So development has most assuredly not stalled.
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Frank

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I believe Camtasia is being underrated here for the most part. It is an excellent video editing tool for producing great presentations. Animations in particular are very easy to create. The only real problem is transition rendering when video and audio are split, in particular when using avi recordings. Deselecting "use trimmed content" is only a partial solution. It's a very basic feature but Camtasia still doesn't seem to get it right. I hope this will be resolved in one of the next releases.
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David D, Technical Product Manager - Camtasia

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For those that are curious, our next release, TechSmith Camtasia 2018, will be released June 19th. Checkout our YouTube channel for more details https://www.youtube.com/user/ChannelTechSmith/featured
(Edited)
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Axel Dahmen

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Well, the video promises faster rendering. I'd already be satisfied if all the quirks and glitches would have vanished in the current Windows edition.
Before hurraying new features I just want to welcome error-free functionality.